EMS HR Generalist: Recruiting, Onboarding & Compliance

Priority Patient Transport; Roanoke (VA); On-site; USD 50,000 - 60,000; Full time

Job summary

Priority Patient Transport seeks a hands-on HR Generalist to run day-to-day HR across five Virginia sites. You will recruit, onboard and credential staff, manage benefits and payroll paperwork, and support a fast-paced, multi-location EMS organization with tight deadlines.

You'll handle I-9, background checks, DOT requirements and annual certifications, while partnering with operations and leadership to address employee relations, policy changes, and compliance across offices in Staunton,

Qualifications

• 2+ years of HR experience covering recruiting, onboarding and employee paperwork.
• Ambulance, EMS, EMT or healthcare experience — strongly preferred and heavily weighted
• Familiarity with I-9, FMLA, ADA and EEO basics (you don't have to be the expert, but you need to know when to raise a flag)
• Experience tracking certifications, licenses or credentials against deadlines
• Comfortable supporting a shift-based, multi-site, largely non-desk workforce
• Highly organized, detail-driven, and dependable with deadlines
• Absolute discretion with confidential employee information
• Proficient with HRIS/ATS systems and Microsoft Office or Google Workspace
• Valid driver's license and willingness to travel between Virginia offices
• Must pass a background check

Responsibilities

• Recruiting and hiring: Post and manage openings for EMTs, paramedics, wheelchair van operators, dispatchers and office staff; source candidates and run phone screens
• Schedule interviews with operations, keep candidates warm, and move offers and paperwork along quickly
• Build a candidate pipeline through EMT and paramedic programs, community colleges, career fairs, fire/EMS agencies and employee referrals
• Keep the applicant tracking workflow current and report open positions and time-to-hire
• Onboarding and credentialing: Run new-hire onboarding: paperwork, I-9 and E-Verify, background checks and fingerprinting, drug screening, DOT/physical requirements, orientation scheduling
• Coordinate field training and preceptor assignments with operations
• Track every credential with zero lapses: Virginia OEMS / NREMT certifications, CPR, ACLS, PALS and other cards, driver's licenses and MVR checks, immunization and TB records, continuing education hours and recertification deadlines
• Maintain a recert and expiration calendar with advance reminders to staff and supervisors
• Employee support and retention: Be the first point of contact for employee questions across all locations
• Document performance conversations and corrective action alongside supervisors, and elevate serious matters to leadership
• Conduct exit interviews, track turnover, and flag retention problems early
• Help with recognition, engagement and morale efforts for field staff who rarely sit in an office
• Benefits, leave and payroll support: Handle benefit enrollments, changes and open-enrollment paperwork, and answer employee benefit questions
• Process leave paperwork — FMLA, ADA accommodation requests, personal and medical leave, return-to-work — with leadership's sign-off
• Provide payroll with accurate new hire, change, termination, PTO and shift-differential information
• Report workplace injuries, open and follow workers' compensation claims, and track return-to-work status
• Records and compliance: Maintain personnel files and HR records accurately and confidentially
• Keep OSHA 300 logs, bloodborne pathogen and exposure documentation, and HIPAA training records current
• Follow and help enforce our handbook, job descriptions and HR policies; keep them updated as leadership directs
• Support documentation and personnel requirements tied to our federal and state contracts
• Provide leadership with simple HR reporting: headcount, turnover, open positions, credential status

Skills

HR experience

Recruiting

Onboarding

Credential tracking

Benefits administration

Payroll

Compliance

HRIS/ATS

Microsoft Office

Google Workspace

Tools

HRIS/ATS systems

Microsoft Office

Google Workspace

Job description

Priority Patient Transport seeks a hands-on HR Generalist to run day-to-day HR across five Virginia sites. You will recruit, onboard and credential staff, manage benefits and payroll paperwork, and support a fast-paced, multi-location EMS organization with tight deadlines.

You'll handle I-9, background checks, DOT requirements and annual certifications, while partnering with operations and leadership to address employee relations, policy changes, and compliance across offices in Staunton,