EMS Field Trainer (FTO)

Guilford County; Greensboro (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Telehealth UHC

Employee Wellness Center

Employee Assistance Program

13 paid holidays

Job summary

Guilford County Government is seeking a Paramedic Training Supervisor to lead EMS field training and orientation for new and progressing personnel. You will oversee clinical education, evaluation, and documentation of competency across EMS teams, while continuing to perform Paramedic duties as needed.

The role emphasizes developing instructional programs, ensuring certification maintenance, and guiding staff through progressive training with a focus on quality and safety in a field environment.

Qualifications

• Must hold NC EMT Paramedic certification.
• Associate degree with 2+ years paramedic experience or HS diploma with 4+ years paramedic experience.
• CPR, ACLS, and PALS provider certifications required; ICLS 100/700; valid driver’s license.

Responsibilities

• Supervise and direct delivery of EMS and other services.
• Serve as field trainer for orientation of EMS employees.
• Lead instruction, evaluation, and documentation of competency for EMS personnel.
• Conduct ongoing education and field training for personnel at all levels.
• Perform Paramedic duties as required.

Skills

Adult learning principles

Instructing adults

Feedback delivery

Field instruction

Communication

Education

Paramedic certification

Associate degree or higher

High school diploma / GED + paramedic experience

CPR/ACLS/PALS certified

ICLS 100/700

Job description

GUILFORD COUNTY GOVERNMENT

Quality Government

Description

GENERAL STATEMENT OF DUTIES

This person supervises and directs the delivery of skilled emergency and non-emergency services in a variety of areas including emergency medical and rescue operations, advanced medical assistance, mentoring, training, classroom instruction, public education, mass casualty management, and other duties as required. This position serves as the field trainer responsible for the extensive orientation process of all new and progressing EMS employees.

Empower Successful People to thrive in a Strong Community supported by Quality Government.

DISTINGUISHING FEATURES OF THE CLASS

Employees in this class provide direct instruction to employees in emergency medical service practices and respond to emergencies as paramedics. The role focuses on field instruction, serving as a trainer, clinical educator, and evaluator for less experienced or progressing EMS personnel. Training supports employees in obtaining or maintaining certifications and licenses as credentialed EMS providers at all levels in North Carolina. The majority of time is dedicated to individual and group instruction, demonstrating proper emergency medical assessment, treatment, procedures, and documentation. Employees also respond to service calls as paramedics. Work is supervised by a higher-level training administrator or other administrative supervisor and is evaluated based on performance objectives, progressing personnel achievement, and feedback from progressing personnel and supervisors.

Examples of Duties

• Responsible for assisting with the orientation process for all new EMS personnel.
• Responsible for assessment and improvement of competency for EMS personnel in progression phases.
• Conducts daily performance feedback and documentation of all new and progressing employees.
• Assists with continuing education and field training with personnel at all levels of function as required.
• Assists with the identification of performance deficits, remediation, and/or resolution of other training issues
• Assists with continuous quality improvement of the field training and evaluation programs.
• Performs all duties of a Paramedic.

Knowledge, Skills And Abilities

• Knowledge of Paramedic National Curriculum for education
• Knowledge of Guilford County Personnel Regulations.
• Knowledge of Guilford County EMS Departmental Policies.
• Knowledge of NCCEP policies, procedures, and protocols
• Knowledge of NCOEMS Rules and Regulations.
• Knowledge of State and Federal Rules and Regulations (OSHA, HIPAA-Privacy, and other regulatory, standard, or policy deemed applicable or appropriate)
• General Paramedic knowledge
• Knowledge of interpersonal communication principles and adult learning practices.
• Ability to effectively engage, instruct, and provide feedback to adult learners.
• HazWoper or equivalent training.

Typical Qualifications

MINIMUM QUALIFICATIONS

NC EMT Paramedic certification. Associate’s degree with at least two years paramedic experience OR high school diploma/GED with at least four years paramedic experience.

CPR, ACLS, and PALS provider certifications required. PHTLS, BTLS, ITLS, or an equivalent Trauma Management Course. ICSl 100, 700. Valid driver’s license.

Special Qualifications And Certifications

ACLS, PALS, Trauma Management, CPR or Basic Life Support Instructor Certifications required within one (1) year of hire. ICSl 200 required within one (1) year of hire. FTEP and CIT certifications within one (1) year of hire.

Preferred Qualifications And Certifications

Associate’s degree or higher with major in business administration, emergency medicine, education or a related field. At least four years of paramedic experience. CPR (BLS), ACLS, and PALS instructor certifications upon hire. ICSl 200 upon hire. NC Level I EMS Instructor certification.

Physical and Mental Demands

Work typically involves field operations. When required to perform as a Paramedic in and emergency, the employee is subject to the physical and mental demands of a Paramedic calling for full coordination of sensory and manipulative abilities in order to achieve full performance to exacting standards. Tasks may involve heavy lifting or moving of equipment or patients.

Working Conditions

Work is characteristically performed in a field environment causing exposure to a variety of outdoor environmental conditions.

Driving Is Essential

Driving is an essential requirement of this position whether driving a County owned or personal vehicle to conduct county business. Motor Vehicle Reports may be verified for valid driver's license and that the driving record is compatible with the county's driving criteria. If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County's vehicle use policy.

Special Note

This generic class description gives and overview of the job class; its essential job functions and recommended job requirements. However, for each individual position assigned to this class, there is available a completed job description with physical abilities checklist which can be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legal defensible personnel decisions.

Guilford County is committed to providing Equal Employment Opportunity (EEO) to employees and applicants for employment regardless of color, religion, sex, national origin, age, disability, genetic information, sexual orientation or political affiliation. The County is committed to complying with all applicable federal, state and local laws that pertain to employment, and to providing a work environment that is free from discrimination of any kind. If you need an auxiliary aide, make the request forty-eight (48) hours in advance of the time the accommodation is needed by calling 336-641-3324.

We are excited about the opportunity of having you as a prospective new employee! You probably already know our county is a wonderful county to live in, but did you know it is also a wonderful place to work?

Reasons why we love working for Guilford County

• We offer Health Insurance (UnitedHealthCare) to all benefitted employees working a minimum of 20 hours per week. The shared cost of the premium is based on scheduled/budgeted hours. If you are a full-time employee working 40 hours a week you can expect to pay less than $35 a month for medical coverage, dental coverage for $4 a month and vision coverage for $5 a month. That's less than $45 a month for medical, dental & vision coverage; that's unheard of.
• Telehealth UHC Virtual Visits are available to you with no copay or out of pocket expense.
• Guilford County has an Employee Wellness Center (24/7 access) with strength training equipment, cardio machines and a group exercise room with virtual or in person coaching from our Wellness Specialist!
• Employee Assistance Program, 100% funded by the county. A superb benefit for you and your family absolutely free. Confidential help with personal or work-related issues.
• 13 paid holidays, 12 sick days, and 12 vacation days a year. That's 37 paid days a year, totaling almost 2 months of paid time off.
• Employer contributes 5% into your 401(k) - no match required.
• Enrollment in the State Retirement Plan by contributing 6%.
• Longevity pay beginning at five years of service.
• We provide a $10,000 Life and AD&D benefit to eligible employees.
• Flexible spending accounts (FSA) allow you to set aside tax-free dollars for health care and dependent care.
• Voluntary Life, AD&D, Short-Term and Long-Term Disability.