EMS Dispatcher — Real-Time Life-Saving Dispatch

Harris Health; Houston (TX); Vor Ort; USD 38.000 - 52.000; Vollzeit

Zusammenfassung

Harris Health in Houston seeks an EMS Dispatcher to coordinate the distribution of EMS and other medical vehicles for patient transport requests to and from Harris Health System facilities. You will work closely with Transfer Center, clinical care teams, and system leadership to ensure efficient processes, compliant operations, and timely, safe transports.

This role requires strong communication, multitasking, and attention to detail.

Qualifikationen

• Diploma or GED required.
• Associates degree preferred.
• Texas EMT-B license preferred; EMT Dispatch certification within 1 year.
• Texas Driver's license required; Basic Life Support certification.
• Two years in a call center/dispatch or related setting preferred.
• Bilingual skills preferred (Spanish, Vietnamese).

Aufgaben

• Coordinate EMS vehicle dispatch for patient transport requests.
• Collaborate with Transfer Center and clinical care teams to ensure efficient resource use.
• Ensure compliance with Harris Health procedures and policies.

Kenntnisse

Medical Terminology

Verbal communication

Written communication

Multitasking

Analytical decision making

Ausbildung

Diploma/GED

Associates degree

Tools

EMR system

CAD Dispatch System

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Microsoft Outlook

Jobbeschreibung

Harris Health in Houston seeks an EMS Dispatcher to coordinate the distribution of EMS and other medical vehicles for patient transport requests to and from Harris Health System facilities. You will work closely with Transfer Center, clinical care teams, and system leadership to ensure efficient processes, compliant operations, and timely, safe transports.

This role requires strong communication, multitasking, and attention to detail.