EMS Dispatcher: Fast-Paced Emergency & Transport

Priority Ondemand; Roswell (GA); On-site; USD 35,000 - 52,000; Full time

Job summary

Priority Ondemand in Roswell, GA is seeking a Dispatcher to handle emergency and non-emergency ambulance call intake and unit coordination. The role requires accurate information gathering, fast, courteous communication, and adherence to EMS policies and culture.

Responsibilities include operating the telephone system and radio paging, prioritizing needs, and relaying information to crews and management. A six‑month introductory probationary period applies.

Qualifications

• High School Diploma or GED is required.
• Excellent Customer Service Skills are essential.
• Computer skills: Microsoft Office (Excel, Word) are required.
• Good organizational skills are necessary for efficient dispatching.

Responsibilities

• Take calls and gather essential information for EMS transports.
• Coordinate two‑way radio and paging system for EMS units.
• Prioritize service based on urgency and available information.
• Prepare daily reports and communicate updates to management.

Skills

Customer service skills

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

Word

Job description

Priority Ondemand in Roswell, GA is seeking a Dispatcher to handle emergency and non-emergency ambulance call intake and unit coordination. The role requires accurate information gathering, fast, courteous communication, and adherence to EMS policies and culture.

Responsibilities include operating the telephone system and radio paging, prioritizing needs, and relaying information to crews and management. A six‑month introductory probationary period applies.