EMS Dispatcher - 24/7 Life-Saving Command Center

911 Emergency Communications; Archibald (LA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Archibald, LA, seeks Emergency Medical Dispatchers to support urgent medical assistance. You will receive calls, confirm locations, ask essential questions, determine priorities, and coordinate ambulance resources per approved protocols.

Overnight shifts, weekends, and overtime may be required to ensure continuous coverage. A high school diploma is commonly required; Emergency Medical Dispatcher certification before appointment may be required.

Qualifications

• High school diploma or equivalent commonly required.
• Emergency Medical Dispatcher certification before appointment may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Archibald, LA, seeks Emergency Medical Dispatchers to support urgent medical assistance. You will receive calls, confirm locations, ask essential questions, determine priorities, and coordinate ambulance resources per approved protocols.

Overnight shifts, weekends, and overtime may be required to ensure continuous coverage. A high school diploma is commonly required; Emergency Medical Dispatcher certification before appointment may be required.