EMS Dispatcher — 24/7 Critical Response Hub

911 Emergency Communications; Town of Preble (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance programs

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Preble, NY seeks Emergency Medical Dispatchers to join its team. You will receive emergency calls, collect patient data, and coordinate ambulance resources in line with approved protocols.

Requirements include a high school diploma, with CPR certification and additional coursework possibly required. Overnight, weekend shifts and overtime may be part of the schedule depending on agency needs.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Preble, NY seeks Emergency Medical Dispatchers to join its team. You will receive emergency calls, collect patient data, and coordinate ambulance resources in line with approved protocols.

Requirements include a high school diploma, with CPR certification and additional coursework possibly required. Overnight, weekend shifts and overtime may be part of the schedule depending on agency needs.