EMS Dispatcher - 24/7 Critical Call Center

Emergency Telecommunicator Services; Moriarty (NM); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Moriarty, NM is seeking an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, and coordinate ambulance resources in a regulated dispatch environment. The role requires adherence to medical dispatch protocols and ongoing certification upkeep.

Responsibilities include extracting critical patient details, prioritizing responses, and providing protocol-based instructions while maintaining accurate documentation and participating in

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Communication

Decision making

Multitasking

Attention to detail

Education

High School Diploma

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services in Moriarty, NM is seeking an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, and coordinate ambulance resources in a regulated dispatch environment. The role requires adherence to medical dispatch protocols and ongoing certification upkeep.

Responsibilities include extracting critical patient details, prioritizing responses, and providing protocol-based instructions while maintaining accurate documentation and participating in