EMS Coordinator/ Emergency Department

Beth Israel Lahey Health; Newburyport (MA); On-site; USD 41,000 - 66,000; Full time

Job summary

Beth Israel Lahey Health in Massachusetts is seeking an experienced EMS liaison to support performance improvement, regulatory compliance, and cross‑organization collaboration across the EMS network. The role emphasizes quality, data review, and stakeholder coordination.

You will work with the EMS Medical Director, coordinate training, manage licensing and EMS data, and participate in regional committees. A paramedic license and 5+ years of EMS experience are required; a bachelor’s degree is

Qualifications

• Five years of clinical emergency services experience.
• Excellent interpersonal and communication abilities.
• Ability to manage multiple complex tasks.
• Ability to work independently with minimal supervision.
• Computer and database management skills.

Responsibilities

• Collaborate with EMS agency reps and hospital leaders on performance improvement needs and investigations.
• Promote community relations by liaising with state and local offices on EMS activities.
• Schedule and coordinate Morbidity & Mortality and CME sessions with the Affiliate Hospital Medical Director.
• Stay current with EMS rules and regulations at federal and local levels, including MA changes.
• Host EMS committee meetings and serve on local/regional public committees.
• Audit EMS run sheets and collect quality data per standards, especially ALS cases.
• Coordinate remedial training opportunities with the EMS Medical Director.

Skills

EMS experience

Interpersonal skills

Organization skills

Independent worker

Database skills

Education

EMT-Paramedic licensure

Bachelor's degree preferred

BLS, ACLS & PALS certifications

Job description

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.

Duties/Responsibilities

Job Description:

• Collaborate, meet with and provide ongoing feedback to EMS agency representatives and hospital leaders to address any performance improvement needs, complaint investigations and resolution.
• Promote and maintain positive community relations by initiating and maintaining relationships with various state and local municipality offices and acting as a liaison for any EMS related activities.
• Schedule, organize and coordinate Morbidity & Mortality and CME sessions for EMS providers in collaboration with the Affiliate Hospital Medical Director to assess relevant and pertinent educational topics.
• Keep current with rules and regulations which govern the operation of Emergency Medical Services at both federal and local levels. Serve as a knowledgeable resource of current and proposed EMS changes nationally and regionally for MA.
• Hosts north market area EMS Committee quarterly meets with EMS service Directors and Fire Chiefs.
• EMS representative to local and regional public committees.
• Updates Ambulance Service licenses/ drug licenses on file with pharmacy and a current list of each EMS services employees.
• Participates in review and revision of hospital policies.
• Responsible for auditing EMS run sheets and collecting quality and statistical data consistent with standards and protocols, particularly with patients in which ALS services were provided.
• Collaborates with EMS Medical Director to assure remedial training opportunities and skill maintenance.

Qualifications

• 5 years prior clinical experience in emergency services
• Excellent interpersonal and communication skills
• Prove ability to organize multiple, complex tasks
• Prove ability to function independently with minimal supervision
• Computer and database management skills

Education Required

• Bachelors Preferred

Registration/Certification

• Current Licensure at EMT-Paramedic
• BLS, ACLS & PALS certification

Pay Range $28.85 - $48.08

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled