EMR Technician I | Full-Time, Day Shift

Phelps Health; Rolla (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

Phelps Health is looking for an EMR Tech I to perform health information activities, ensuring patient records are collected, processed, retrievable, and disseminated accurately. Responsibilities include handling requests, verifying identities and authorizations, and linking documentation across inpatient and outpatient settings.

The role requires at least a high school diploma, one year of clerical experience, and familiarity with electronic medical records.

Qualifications

• High School Diploma or GED is required.
• One year clerical experience is required.
• One year in Health Information Management or familiarity with EMR is preferred.
• Proficiency with computers and a willingness to learn new software.

Responsibilities

• Handle requests for patient health information via mail, fax, phone, or in person.
• Verify patient identity and ensure valid authorization.
• Ensure requester has a legal right to access the information.
• Assemble, scan, and link patient documentation as part of HIM processes.
• Perform self-quality checks on scanned documentation.

Skills

Customer service

Attention to detail

Computer proficiency

Self-development

Education

High School Diploma or GED

Tools

EMR systems

Document scanning software

Job description

Phelps Health is a 2000-employee-strong hospital and healthcare system serving the heart of small-town Missouri.No matter where you start with us, we’re committed to taking our team to the top. If you’re ready for the challenge of providing life-saving care or supporting those who do, read on to find your fit in the Phelps Health family.General SummaryThe EMR Tech I performs a variety of health information activities necessary to make sure patient documentation is collected, accurately processed, retrievable and appropriately disseminated. Depending on the primary job function staff may be responsible for retrieving patient records from designated pick up areas, prepping and scanning inpatient documentation, or prepping, scanning and linking outpatient documentation. Performing quality assurance on the their own work making sure the integrity of the record is maintained. Responds to requests for medical records from other healthcare providers and patients.Essential Duties and ResponsibilitiesHandles requests and inquiries for patient health information whether received via mail, fax, phone, or in-person.Verifies the patient identity and confirms that the authorization is valid.Ensures the requesting party has a legal right to request a patient's medical information.This position performs the following basic functions of the (HIM) Health Information Management Department:Collects and checks-in inpatient, observation, and surgery charts. Following up on missing charts that are not received timely.Processes (assembling, scanning, and linking) current patient documentation when rounding on floors or post discharge according to the HIM Clerical Staff Productivity and Quality Procedures policy.Collects and processes (assembling, scanning, and linking) discharged charts from outpatient departments and visits according to the HIM Clerical Staff Productivity and Quality Procedures policy.Performs self-quality checks ensuring that scanned documentation possesses necessary requirements and scans cleanly.Utilizes computers to increase productivity; skilled in the use of computers, adapts to new technology; keeping abreast of changes, learning new programs quickly.Tackles problems and takes independent action; seeks out new responsibilities, acts on opportunities. Practices self-development and maintains current knowledge related to guidelines and standards necessary to perform job duties.Provides excellent customer service by being attentive and respectful; ensures understanding of customer requests; is proactive in identifying concerns or problems. Helps resolve customer service issues in a polite manner.Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.EducationHigh School Diploma or GED required.Work ExperienceOne year clerical experience required with computer proficiency required. One year experience in Health Information Management with demonstrated knowledge of the medical record and familiarity with an electronic medical record, preferred.Certification/LicenseNot applicableMental/Physical RequirementsConsiderable mental concentration for sustained periods of time with attention to detail of paramount importance. Pressures of time, accuracy, and interruptions. Must handle confidential material. Long periods of sitting is required. Must be able to handle and transport 5-10 lbs. of charts for short periods of time. Standing, walking, reaching, bending, and stooping. Must be able to push/pull computerized cart to floors and stand for extended periods of time to process records. Vision must be good. Must have finger dexterity and complete use of hands and arms. Approximately 80% of working time is spent at a computer. Must have great customer service skills and the patience to deal with difficult situations.Working ConditionsStandard office conditions; clean, well lit, climate controlled environment.At Phelps Health, we think we have a better team, benefits, and opportunities for growth than anyone else around, and we invite you to see for yourself! Apply now to join us on our mission in health care.