Empowering Women's Recovery Support Coordinator II

Project-Home; Philadelphia (Philadelphia County); On-site; USD 45,000 - 51,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

FSA

401(k) match

Paid time off

Wellness programs

Professional development

Hybrid work

Job summary

Project HOME is seeking a Residential Service Coordinator Level 2 to support women on a long-term recovery journey on our Women's Recovery Long-Term Floor. You will help residents achieve wellness, housing stability, and self-determination in a safe, LGBTQ-affirming environment.

Responsibilities include providing orientation, crisis support, coordinating referrals, and maintaining records in the electronic system. On-call rotation and some evenings/weekends are required.

Qualifications

• Good verbal and written communication, organizational and interpersonal skills.
• Strong computer skills and ability to learn computerized case management system.
• Experience working with individuals who have experienced homelessness and/or behavioral health challenges.

Responsibilities

• Provide initial support and orientation to new residents transitioning from homelessness, establishing trust and well-being while understanding their unique needs and barriers to design recovery plans with short and long-term goals.
• Assist residents in crisis by assessing situations and implementing necessary interventions, while coordinating referrals and advocacy for recovery, housing, benefits, employment, education, medical care, and supportive services.
• Collaborate with residents to identify strengths and support systems, plan and facilitate group activities, and enhance self-esteem and life skills through community-building efforts.
• Maintain resident records as required in a timely and thorough manner, including case notes, goal plans, and assessments as required in an electronic system. Assist with housing applications and participate in meetings and training.
• Alternate on-call responsibilities with other staff for emergencies, including by on-call phone or coming to site.

Skills

Verbal and written communication

Organizational skills

Interpersonal skills

Computer skills

Job description

Project HOME is seeking a Residential Service Coordinator Level 2 to support women on a long-term recovery journey on our Women's Recovery Long-Term Floor. You will help residents achieve wellness, housing stability, and self-determination in a safe, LGBTQ-affirming environment.

Responsibilities include providing orientation, crisis support, coordinating referrals, and maintaining records in the electronic system. On-call rotation and some evenings/weekends are required.