Employment Support Advisor | CVs, Coaching & Pathways

Civic Recruitment Limited; Town of Greenwich (NY); Sur place; USD 30 000 - 37 000; Plein temps

Avantages offerts par ce poste

Bi-weekly pay

Local authority contract

Résumé du poste

Civic Recruitment Limited is recruiting a Customer Employment Support Officer for a 3-month contract with a local authority. You will provide employment advice, guidance and job-search support to unemployed residents, helping them overcome barriers and move into sustainable work, training or apprenticeships.

The role involves one-to-one sessions, diagnostic assessments, action planning, caseload management, CV and interview coaching, and delivering workshops.

Qualifications

• Previous Employment Advisor or employability experience.
• Experience helping unemployed individuals into work, training or education.
• Experience conducting assessments and creating action plans.
• Strong customer service and communication skills.
• Experience with CV preparation, applications and interview coaching.
• Ability to work with individuals facing barriers to employment.
• Strong administrative and record-keeping skills.
• Experience working to targets and performance outcomes.

Responsabilités

• Deliver one-to-one employment advice and guidance sessions.
• Conduct diagnostic assessments to identify employment and skills barriers.
• Develop personalised action plans and employment pathways.
• Manage an active caseload of customers seeking employment.
• Support customers with CV writing, application forms and interview preparation.
• Deliver employability workshops and group sessions.
• Provide job search support and vacancy matching.
• Refer customers to specialist support services and external agencies.
• Track customer progress and maintain accurate records.
• Deliver in-work support for customers who enter employment.
• Support recruitment events, job fairs and community employment initiatives.
• Ensure compliance with funding, audit and programme requirements.
• Maintain up-to-date labour market knowledge and employment opportunities.
• Support GLLaB targets and performance outcomes.

Connaissances

Customer service

Communication

Caseload management

CV writing

Interview coaching

Administrative skills

Target-driven

Description du poste

Civic Recruitment Limited is recruiting a Customer Employment Support Officer for a 3-month contract with a local authority. You will provide employment advice, guidance and job-search support to unemployed residents, helping them overcome barriers and move into sustainable work, training or apprenticeships.

The role involves one-to-one sessions, diagnostic assessments, action planning, caseload management, CV and interview coaching, and delivering workshops.