Employment Specialist III

Pacific Clinics; Los Angeles (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Pacific Clinics seeks an Employment Specialist III to assist clients in obtaining and maintaining employment aligned with their vocational goals. This role encompasses job preparation, search skills training, and coaching individuals with psychiatric disabilities, contributing to their professional development and integration into the workforce.

Benefits

Comprehensive Medical, Dental & Vision benefits

401K Employer Match up to 4%

Competitive Time Off Plans

Employee engagement opportunities

Long-Term Disability insurance

Qualifications

• Minimum Bachelor's degree or 5 years experience in mental health setting.
• Two years’ experience providing services for mentally ill or demonstrated ability.
• Ability to work effectively as a team player.

Responsibilities

• Engages clients to build trust and facilitate competitive employment opportunities.
• Assesses clients' vocational skills to aid employment decisions.
• Offers job coaching and support for career advancement.

Skills

Communication

Team Collaboration

Empathy

Client Engagement

Problem Solving

Education

Bachelor's degree

5 years of experience in mental health setting

IPS Certification

Job description

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• The initial compensation for this position ranges from $21.44 - $26.37 per hour.
• Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations.
• The salary may also vary if you reside in a different location than the location posted.
• 7.5% Bilingual Differential for qualified positions*
• * Must meet company policy eligibility requirements.
  
  
  

Job Details

Description

Compensation We Offer

• The initial compensation for this position ranges from $21.44 - $26.37 per hour.
• Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations.
• The salary may also vary if you reside in a different location than the location posted.
• 7.5% Bilingual Differential for qualified positions*
• * Must meet company policy eligibility requirements.
  
  
  

Benefits We Offer

• Benefits eligibility starts on day ONE!
• We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more!
• Employer Paid Long-Term Disability & Basic Life Insurance
• 401K Employer Match up to 4%
• Competitive Time Off Plans (may vary by employment status)
• Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.
  
  
  

Who We Are

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and supports. Its team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally-responsive, trauma-informed, research-based services for individuals and families from birth to older adults. The agency offers services in 18 counties including Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura.

Who We Serve

Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families. Our diverse staff provides culturally and linguistically relevant services in over 22 languages to our region’s culturally and ethnically diverse populations. We provide services in 18 counties across California.

Program Type: Employment Services

Population Served: 18-100

Job Summary

Employment Specialist III is a community-based role. Carries out the services of the Supported Employment program by assisting clients to obtain and maintain employment that is consistent with their vocational goals. Responsible for providing employment preparation and job search skills training as well as job coaching to adults with psychiatric disabilities at off-site employment locations and program facilities. Provides support for schooling and technical training for career advancement.

Responsibilities And Duties

• Engages clients and establishes trusting, collaborative relationships directed toward the goal of competitive employment in community job settings with other workers who do not necessarily have disabilities.
• Assists clients in obtaining individualized information about how entitlements (e.g., Supplemental Security Income (SSI), Medicaid, etc.) will be affected by employment so clients can make decisions about employment opportunities. Refers clients to benefits counseling, as needed. Helps clients report earnings, as needed.
• Assesses clients' vocational skills and preferences on ongoing basis utilizing background information and work experiences. With the client's permission, provides information and support to family members. Discusses client's preference for disclosure of mental health status to employers.
• Helps clients learn about different jobs/careers by assisting with meetings with workers/managers to ask about positions that interest clients, meetings with academic advisors, observing workers (one day or less in duration), and job fairs to speak with employers about different types of jobs.
• Conducts job development and job search activities directed toward positions that are individualized to the interests and uniqueness of the people on his/her caseload, following the principles and procedures of supported employment.
• Employer contacts are designed to learn about the needs of the business, describe supports offered by the program, and describe client strengths that are relevant to the position.
• Provides individualized follow-along supports to assist clients in maintaining employment. Writes job support plans with clients and incorporates input from family members (with client permission) and the mental health team. Adjusts plan according to clients’ needs and preferences.
• Provides education and support to employers as agreed upon by clients. May negotiate job accommodations and retention services.
• Engages and assess clients’ work readiness. Assists consumers with identifying barriers they may have to obtaining employment in the community.
• Assists/coaches clients in the development of job search skills, transportation arrangements, resume preparation, interviewing techniques and job retention skills.
• When appropriate, visits work site, observes actual work in progress and prepares analysis of work environment, job requirements and specific job tasks.
• Provides ongoing support and job retention services to clients who choose not to disclose their disability to their employer at non-worksite locations at the program or in the community.
• Provides outreach services as necessary to clients when they appear to disengage from the service. Uses a variety of methods to provide outreach.
• Provides timely interventions. Returns phone calls and reacts to situations in a timely manner.
• Participates in weekly meetings with mental health treatment team and communicates individually with team members between meetings in order to coordinate and integrate vocational services with mental health treatment.
• Participates in face-to-face meetings with state Vocational Rehabilitation (VR) counselors. Collaborates with individual counselors between meetings to assist clients.
• Responsible for client intake, case management and proactively seeking employment opportunities for clients within the caseload.
• Develops an individual employment and/or education plan with clients. Incorporates input from mental health team and family members, with client permission.
• Attends high school meetings with teachers.
• Assists clients in learning about different education and vocational training programs related to client interests and academic aptitudes. Focuses on mainstream education and certificate training programs only.
• Provides supports with financial aid.
• Offers supports prior to the beginning of education programs.
• Helps managing school schedule.
• Collaborates with counselors at the Office for Disability Services, professors/instructors, and counselors at the Financial Aid Office, as needed.
• Performing any or all of the duties of a Case Manager, as needed.
• Develops and maintains accurate, complete and timely documentation of services provided to consumers; ensures compliance with Clinics policies and procedures, contract compliance, state licensing and other requirements; enters information in member records, gathers data and may prepares reports on for management use and decision-making.
• Develops and maintains skills in the employment field through seminars, workshops or other forms of training/education.
• Reports to work on time and maintains reliable and regular attendance.
• Models Pacific Clinics’ approach, mission and core values in all communication and correspondence.
• Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others.
• Performs other duties as assigned.
  
  
  

Other Duties And Responsibilities

• Practices self-care and remains aware that others may be contending with stress and treats others with grace.
• Performs other responsibilities, as assigned, to support the employment services department/business needs.
  
  
  

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Minimum Education Or Experience

• Bachelors degree or (5) years experience in working in a mental health setting.
• Minimum two (2) years’ experience providing services for the mentally ill or demonstrated ability.
• Required to obtain Individual, Placement, and Support (IPS) Certification within the first six (6) months of employment.
• Experience in providing or receiving vocational services through a publicly funded program.
• Demonstrated skills working effectively with the homeless and dually diagnosed population.
• Knowledge of mental health and employment community resources.
• Prior experience working in case-management, with the homeless or with individuals having chronic mental illness or similar work.
• A basic working knowledge of the Psychosocial Rehabilitation model.
• Effective organization skills and ability to work with minimal supervision.
• Ability to work effectively as a team player.
• Basic knowledge of public policies relative to member population and associated programs.
• Ability to demonstrate advocacy skills when appropriate.
• Effective verbal and written communication skills, bi-lingual skills in Spanish/English preferred.
• Ability to work effectively with diverse member population and amongst a diverse staff.
• Ability to work a flexible schedule as needed to fulfill program needs which may include weekends, evening, and holidays.
  
  
  

Other Specific Requirements

• Must pass Department of Justice (DOJ), and Federal Bureau of Investigations (FBI).
• Must have a valid California Driver's license with two years’ experience driving and clean driving record may be required.
• Must be able to communicate effectively both verbally and in writing.
• Excellent computer skills and demonstrated ability to work in Windows environment (including Word, Excel, PowerPoint, Web research and database knowledge).
• Excellent written and oral communication skills.
• Attention to detail and accuracy.
• Must be able to work independently and demonstrate the ability to work as part of a multidisciplinary team.
• Establish and maintain effective working relationships with coworkers, clients, and community agencies.
• Required to obtain First Aid and Cardiopulmonary Resucitation (CPR) certification within first six months of employment.
  
  
  

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

LEVEL OF CONTACT WITH CHILDREN

• May/will have supervised contact with children.
• May/will have unsupervised contact with children.
• Will not have unsupervised contact with children.
• Requires full background check and TB exam.
• Requires physical.
• Required to obtain First Aid/CPR Certification within the first six (6) months of employment.
  
  
  

DRIVING PRIVILEGES

• May be called upon to drive on agency business. Needs acceptable MVR and appropriate insurance coverage.
• Required to drive agency vehicle. Must have clean MVR, appropriate insurance coverage, and attend agency driver training.
  
  
  

TRAINING

Needs to successfully complete all required agency training indicated for this position.

Equal Opportunity Employer

We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Hospitals and Health Care, Mental Health Care, and Non-profit Organizations

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