Employment Specialist

Global Roles; Phoenix (AZ); Presencial; USD 42 000 - 60 000; Tempo integral

Resumo da oferta

Global Roles is hiring an Employment Specialist to help newly arrived refugee clients achieve self-sufficiency through job readiness services, coaching, and employer connections. You will support clients through applications, placements, and post-placement follow-up while maintaining strong employer relationships.

The role requires coordinating with staff, adhering to donor requirements, and ensuring program compliance. Strong English skills and familiarity with U.S.

Qualificações

• Bachelor’s degree or equivalent work experience in social services preferred.
• At least 2 years of case management or job placement experience in social services.
• Experience with vulnerable or underserved populations preferred.
• Knowledge of U.S. job search process and coaching clients to employment.
• Strong organizational and time-management skills.
• Proficient in Microsoft Office (Word, Excel, Outlook, Teams).
• Excellent verbal and written communication; public speaking preferred.
• Proficiency in English; bilingual ability preferred.
• Valid driver's license, active insurance, and access to reliable transportation.
• Fingerprint clearance card per Arizona state law.

Responsabilidades

• Conduct intake and assessment for employment-eligible clients and develop individualized employment plans.
• Deliver job readiness orientations in group and one-on-one settings, focusing on essential skills for employability.
• Cultivate and maintain relationships with area employers to identify appropriate opportunities for clients.
• Match clients to employment opportunities and guide them through applications, interviews, and hiring processes.
• Monitor job placements, wages, and satisfaction of clients and employers, providing post-placement support.
• Assist clients with Unemployment Insurance applications and weekly claims when applicable.
• Maintain accurate case notes and data entry in required systems; prepare employment vouchers and other documentation.
• Participate in program meetings, trainings, and professional development; follow all IRC policies including safeguarding and confidentiality.
• Perform other related duties as assigned

Conhecimentos

Case Management

Public Employment Services

Job Placement Activities

Workforce Development

Social Service

US Job Search Process

Career Coaching

Client Counseling

Public Speaking

Presentation Skills

Time Management

Organizational Skills

Problem Solving

Task Prioritization

Employer Relations

Program Compliance

Formação académica

Bachelor’s degree in Social Work, workforce development, or related field

Ferramentas

MS Word

MS Excel

Microsoft Outlook

MS Teams

Descrição da oferta de emprego

The Employment Specialist helps newly arrived refugee clients achieve self-sufficiency through employment by delivering job readiness services, career coaching, and employer connections while supporting clients through the application and placement process. The role involves maintaining strong relationships with local employers, coordinating with IRC staff, and ensuring compliance with donor and program requirements.

Responsibilities

• Conduct intake and assessment for employment-eligible clients and develop individualized employment plans.
• Deliver job readiness orientations in both group and one-on-one settings, focusing on essential skills for employability.
• Cultivate and maintain relationships with area employers to identify appropriate opportunities for clients.
• Match clients to employment opportunities and guide them through applications, interviews, and hiring processes.
• Monitor job placements, wages, and satisfaction of both clients and employers, providing post-placement support.
• Assist clients with Unemployment Insurance applications and weekly claims when applicable.
• Maintain accurate case notes and data entry in required systems; prepare employment vouchers and other documentation.
• Participate in program meetings, trainings, and professional development activities; follow all IRC policies including safeguarding and confidentiality standards.
• Perform other related duties as assigned

Requirements

• Bachelor's degree in Social Work, workforce development, or related field strongly preferred; equivalent work experience may be considered.
• At least 2 years of case management, employment, job placement, or business experience in a social services setting.
• Experience working with vulnerable or underserved populations strongly preferred.
• Knowledge of U.S. job search process and ability to coach clients through securing employment.
• Strong organizational and time-management skills; detail-oriented.
• Computer proficiency in Microsoft Office (Word, Excel, Outlook, Teams).
• Excellent verbal and written communication skills; public speaking/presentation skills preferred.
• Proven ability to problem-solve, prioritize tasks, and meet goals independently or as part of a team.
• Proficiency in English required; bilingual ability in Spanish, Dari, Swahili, Kinyarwanda, Arabic, French, or other refugee/immigrant language preferred.
• Valid driver's license, active insurance policy, and access to reliable transportation.
• Must possess or be eligible for a fingerprint clearance card per Arizona state law.

Skills

• Case Management
• Public Employment Services
• Job Placement Activities
• Workforce Development
• Social Service
• Vulnerable Populations Support
• US Job Search Process
• Career Coaching
• Client Counseling
• MS Word
• MS Excel
• Microsoft Outlook
• MS Teams
• Public Speaking
• Presentation Skills
• Time Management
• Organizational Skills
• Problem Solving
• Task Prioritization
• Employer Relations
• Program Compliance

Languages

English, Spanish, Dari, Swahili, Kinyarwanda, Arabic, French