Employment Specialist

Workready-Texas; Austin (TX); On-site; USD 36,000 - 44,000; Full time

Job summary

WorkReady in Austin is seeking an Employment Specialist to help individuals with disabilities achieve meaningful employment. You will manage a caseload, place 2–3 clients every four weeks, and work with employers to create placement opportunities.

Travel daily across North and South Austin, provide hands-on job coaching and accommodations, and document progress for success.

Qualifications

• Education: Bachelor’s degree in marketing, Business, Social Work, Psychology, or a related field.
• Communication: Exceptional verbal and written communication skills
• Organization: Strong time management and organizational abilities
• Problem-Solving: Creative and resourceful approach to overcoming employment barriers
• Documentation: Proficient in writing reports and maintaining accurate records
• Flexibility: Willingness to work flexible hours based on client and employer needs
• Experience: Prior success in marketing, sales, or customer-facing roles is a plus

Responsibilities

• Caseload Management: Support 12–16 clients at a time through job readiness, placement, and retention.
• Administrative Tasks: Maintain accurate documentation, progress notes, and placement records.
• Application Support: Submit job applications on behalf of clients and follow up in person with local businesses.
• Employer Engagement: Build and maintain a network of employers through face-to-face outreach.
• Interview Development: Create interview opportunities through in-person networking and advocacy
• Goal-Based Placement: Match clients with jobs that reflect their employment goals and strengths.
• On-the-Job Support: Provide job coaching and accommodations to ensure long-term success and satisfaction

Skills

Caseload management

Communication skills

Organization

Problem-solving

Documentation

Flexibility

Customer-facing experience

Education

Bachelor’s degree in marketing, Business, Social Work, Psychology, or related field

Job description

WorkReady is looking for an EMPLOYMENT SPECIALIST to work with individuals with mild to moderate disabilities in the Austin area. We are seeking a compassionate, skilled, adaptable, and reliable specialist to help our customers with disabilities achieve meaningful employment. As an employment specialist, you will work directly with customers referred by Texas Workforce Solutions, helping them navigate the job market, secure employment, and supporting them on the job until they work independently. You’ll be working with a dedicated team to develop placement strategies and provide hands-on, on-the-job support tailored to each customer's needs.

Role Overview

As an Employment Specialist, you’ll manage a caseload of 10–15 customers, guiding them through every step of the employment process. You’ll be responsible for placing 2–3 customers into jobs every four weeks, ensuring placements align with their individual goals and abilities.

Key Responsibilities

• Caseload Management: Support 12–16 clients at a time through job readiness, placement, and retention.
• Administrative Tasks: Maintain accurate documentation, progress notes, and placement records.
• Application Support: Submit job applications on behalf of clients and follow up in person with local businesses.
• Employer Engagement: Build and maintain a network of employers through face-to-face outreach.
• Interview Development: Create interview opportunities through in-person networking and advocacy
• Goal-Based Placement: Match clients with jobs that reflect their employment goals and strengths.
• On-the-Job Support: Provide job coaching and accommodations to ensure long-term success and satisfaction

Requirements & Qualifications

• Education: Bachelor’s degree in marketing, Business, Social Work, Psychology, or a related field
• Communication: Exceptional verbal and written communication skills
• Organization: Strong time management and organizational abilities
• Problem-Solving: Creative and resourceful approach to overcoming employment barriers
• Documentation: Proficient in writing reports and maintaining accurate records
• Flexibility: Willingness to work flexible hours based on client and employer needs
• Experience: Prior success in marketing, sales, or customer-facing roles is a plus

Compensation

This is a performance-based position where earnings are tied to successful employment placements.

• Training & Credentialing Period: (120 days)$40,000 annual salary
• Post-Credentialing: $15,200 base salaryplus incentivesbased on placement performance
• Average Annual Income: $58,000–$64,000, depending on experience and placement success.

Travel Requirements

This role involves daily travel throughout the North and South Austin areas to:

• Develop relationships with potential employers through in-person outreach
• Provide direct support to customers in their homes, communities, or workplaces
• Follow up on job applications and interviews at local businesses