Employment Specialist

WORK Inc.; Massachusetts; On-site; USD 45,000 - 65,000; Full time

Job summary

WORK Inc. in Massachusetts seeks an Employment Specialist to facilitate employment, job training, and educational pursuits for consumers, aligning with their career goals.

The role offers mentorship, skill-building, and guidance to help individuals secure opportunities. You will develop ISPs, provide support through interviews, resumes, and job coaching, and build partnerships with businesses to promote employment for people with disabilities.

Qualifications

• Assesses client skills, advising on career paths and employment opportunities.
• Helps clients with job search, resume writing and interview preparation.
• Maintains progress notes and prepares monthly reports for the program.

Responsibilities

• Evaluates skills and career goals, advising on paths for employment.
• Communicates with clients to understand goals and interests for Career Development Plan.
• Intake of new referrals: assess interests and help achieve career goals.
• Assist with job selection, resume writing, and interviewing skills.
• Manage ongoing relationships with business contacts.
• Monitor, document, and evaluate client progress.
• Provide crisis intervention as needed.
• Coordinate referrals and ensure proper assessments.
• Maintain regular communication with Employment department representatives.
• Support job retention and advancement for individuals.
• Demonstrate excellent interpersonal and communication skills.
• Help develop motivation and de-escalation tactics.
• Write ISP, monthly reports, Salesforce and HCSIS documents.
• Keep case files up to date.

Skills

Communication skills

Conflict resolution

De-escalation techniques

Interpersonal skills

Education

Associates Degree

Job description

The Employment Specialist is tasked with the responsibility of facilitating the employment, job training, and educational pursuits of consumers in alignment with their career objectives, both short and long term. This role necessitates the provision of mentorship and support to the individuals served, encompassing skill-based instruction and guidance. Moreover, the Employment Specialist is engaged in the enhancement of job skills, preparation for employment, and overcoming barriers, utilizing positive behavioral strategies to foster growth and development. This includes the provision of systematic instruction, interview preparation, job training, follow-along support, discovery activities, volunteer work, internships, travel training, and civic involvement. Additionally, the Employment Specialist is entrusted with the identification and cultivation of business partnerships aimed at the promotion of individuals with disabilities within their organizations. Integral responsibilities encompass the evaluation of skills and career paths, progress monitoring, crisis intervention, and facilitating referrals. The role also entails a focus on job retention and advancement, as well as the cultivation of motivation and de-escalation skills. Proficiency in interpersonal and communication skills is paramount, as is the ability to generate Individual Support Plans (ISPs), Monthly reports, SalesForce and HCSIS documents for the employment program, and fulfill other assigned duties.

Duties And Responsibilities

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• Evaluates skills and qualifications, advises on career paths, and promotes employment opportunities.
• Communicate with clients to understand their goals and ambitions notating interests in Career Development Plan
• Intake of new referrals: assessing consumers’ career interests and preferences and helping them achieve their career goals.
• Work with consumers on job selection, resume writing, and interviewing skills.
• Manage the ongoing relationship with each business contact.
• Monitor, document, and evaluate the progress of clients.
• Providing crisis intervention as necessary.
• Facilitating the transition of appropriate referrals and ensuring adequate assessment of individuals.
• Communicating on a regular basis with representatives of Employment department.
• Work with individuals on job retention and advancement.
• Excellent interpersonal and communication skills.
• Help in the development of motivation, skills, and de-escalation tactics.
• Be able to write ISP’s, Monthlies, SalesForce and HCSIS documents for the employment.
• Ability to keep case files (hard copy and electronic) up to date
• All other duties as assigned.
  
  

Qualifications

Exercise independent professional judgment and strong decision-making skills

• Strong communication skills w/ critical conflict resolution skills, and de-escalation techniques
• Provide on-call assistance to individuals
• Strong organizational skills
  
  

Education and Experience

• Associates Degree
• Experience with persons with disabilities.
  
  

Physical Requirements

• Navigation of Public transportation
• Could require traveling / Must be able to lift up to 15 pounds at times.