Employment Development Specialist

ServiceSource Inc; Oakton (VA); Hybrid; USD 33,000 - 39,000; Full time

Benefits offered by this job

Health coverage

Disability insurance

403(b) retirement plan

Flexible PTO

Tuition assistance

Job summary

ServiceSource Inc is hiring an Employment Development Specialist to help individuals with disabilities find, maintain, and advance in meaningful community employment in a hybrid, full-time role in Northern Virginia. You will partner with job seekers, build employer relationships, and provide job coaching and travel training.

This position requires local travel up to 50% and a valid driver's license. We offer flexible hours, mileage reimbursement, and a supportive team oriented toward

Qualifications

• High school diploma or GED required.
• Bachelor's degree in human services, education, marketing, or related field preferred.
• One year of related experience can substitute for education.
• Valid driver's license and clean MVR required.
• Willingness to travel locally up to 50%.

Responsibilities

• Conduct intakes, inventories, and assessments to establish employment goals.
• Provide job development services to match career interests and needs.
• Offer post-employment coaching and travel training for retention.
• Develop relationships with businesses and community agencies.
• Prepare monthly billing and participant reports and notes.

Skills

Communication skills

Customer service

Travel readiness

Relationship building

Education

High school diploma or GED

Bachelor's degree in human services

Tools

Microsoft Office

Zoom

Microsoft Teams

Job description

Help People Find Meaningful Employment and Greater Independence! Full‑Time Employment Development Specialist 40 Hours/Week | Flexible, hybrid schedule | $26.25/hour | Mileage Reimbursement Provided Are you passionate about helping others achieve their career goals? Join our team as an Employment Development Specialist and support individuals with disabilities in finding, maintaining, and advancing in meaningful community employment.

What You'll Do:

• Partner with job seekers to identify strengths, interests, and career goals
• Build relationships with local employers and develop job opportunities
• Provide job coaching, workplace support, and career advancement services
• Collaborate with businesses, community partners, and support teams
• Maintain case notes, documentation, and employment plans

Why You'll Love This Role:

• Make a meaningful impact in your community
• Build strong connections with local employers and partners
• Enjoy a mix of community outreach, coaching, and career development
• Flexible part‑time schedule with mileage reimbursement for work‑related travel

Note: This position requires local travel throughout the community. Candidates must possess a valid driver’s license and maintain a satisfactory driving record, with no suspensions or reckless driving offenses in the past three years. Access to reliable transportation for work‑related travel is acceptable as a disability‑related accommodation.

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities.

Job Summary

The Employment Development Specialist position will be responsible for developing community employment opportunities and providing community‑based job development, as well as supporting advancement opportunities for people with disabilities. The person in this position will work in consultation with the Supported Employment (SE) team during the entire employment process for an individual with a disability.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Conduct intakes, inventories, and assessments with individuals to establish employment goals.
• Provide job development services to support individuals to find employment that match career fields of interest, strengths, and support needs.
• Provide post‑employment services including job coaching, follow‑along, and travel training to ensure employment retention, satisfaction, and growth.
• Develop positive relationships with businesses, community agencies, other departments, and outside vendors.
• Complete accurate and timely monthly billing reports, participant reports, case notes, and other supporting documentation, meeting utilization expectations.
• Perform task and job‑site analysis on selected sites to assure appropriate job matches.
• Provide consultation, guidance, and disability awareness training (as needed) to employers and business representatives.
• Coordinate and participate in interdisciplinary team process and other meetings pertaining to participant’s individual support plan; prepare annual individual support plans.
• Perform other responsibilities as assigned.

Qualifications

• High school diploma or General Educational Development (GED) required.
• Bachelor’s degree in human services, education, marketing, or related field strongly preferred.
• One (1) year of related experience can substitute for one year of education.
• Minimum one (1) year of related human service experience required.
• A valid driver’s license and a clean motor vehicle record (MVR) are required.
• Reliable transportation for work‑related travel is acceptable as a disability‑related accommodation.
• Must be available and willing to travel locally for work‑related duties up to 50% of the time, to various locations within the Northern Virginia area, sometimes with short notice.
• Availability and willingness to work flexible hours, when needed, including weekends and evenings required.
• Job development or vocational support skills preferred.
• Marketing or sales skills preferred.
• Case management and/or documentation knowledge preferred.
• Fluency in a second language (ASL, Spanish) preferred.

Preferred Qualifications

• Experience working with individuals with disabilities strongly preferred (for candidates with bachelor’s degrees).
• Bilingual English/Spanish speaking and familiarity with Hispanic/Latino culture, challenges, and preferences.
• Experience in marketing/sales Knowledge.

Knowledge, Skills, and Abilities

• Ability to relate well to people at all levels of an organization.
• Excellent verbal and written communication skills.
• Detail‑oriented and able to carry out work with the highest levels of accuracy.
• A desire to achieve and exceed monthly expectations.
• Goal oriented and independently motivated.
• Advanced proficiency in Microsoft Office skills, and the ability to become familiar with corporate specific programs and software such as ZOOM and Microsoft Teams.
• Ability to solve practical problems and adapt to new information and guidance quickly.
• Ability to work independently and as part of a team.
• Excellent customer service skills (virtually and face‑to‑face).

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to sit, talk, and hear. The employee will need to walk within an office setting. The employee may occasionally lift or move office products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee will be visiting a variety of employer worksites in the community, which can vary with regards to noise level and weather/temperature conditions.

What We Offer – for Benefit Eligible Employees May Include:

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre‑tax dollars.
• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time‑off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E‑Verify Employer and a drug‑free workplace. Pre‑employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT: The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

ServiceSource is a 501(c)(3) organization with programs and operations in more than a dozen states and the District of Columbia. ServiceSource has affiliate organizations in Delaware, Florida, North Carolina, Utah and Virginia. Collectively, the organization serves more than 35,000 individuals with disabilities annually through a range of innovative and valued employment, training, habilitation, housing and other support services. Our proven collaborative approach helps foster a community where individuals with disabilities can succeed and thrive. Strategic partnerships with local community businesses, government entities and nonprofits help bridge the gaps for individuals with disabilities, creating sustainable opportunities that benefit the entire community and result in greater independence for the individual.