Employment Coach - WeCARE - On-site only

Equus Workforce Solutions; New York (NY); On-site; USD 48,000 - 50,000; Full time

Job summary

Equus Workforce Solutions in New York is seeking a dedicated career services professional to develop and monitor client Service Plans, provide job readiness training, referrals, and job placement support.

You will meet with clients regularly to address barriers to employment, assist with education and training referrals, conduct outreach, and help clients build a pipeline to open positions across industries.

Qualifications

• Bachelor's degree preferred, or a combination of education and experience.
• Ability to be patient and sensitive to individuals with disabilities.
• Highly organized and detail-oriented.
• Excellent verbal, written and interpersonal communication skills.
• Working knowledge of Microsoft Office products, including Word and Excel.
• Experience in a fast-paced, team environment that is performance driven.
• Exceptional customer service and engagement skills; training or experience in motivational interviewing and care management techniques.
• Excellent organizational skills and strong attention to detail.
• Experience with publicly-funded programs; Temporary Assistance for Needy Families experience preferred.
• Experience in assessing the need for and making reasonable accommodations for customers.
• Knowledge of laws and regulatory requirements related to program responsibilities.
• Ability to use various electronic systems to carry out duties and responsibilities.

Responsibilities

• Develop and monitor client Service Plan, community service and internship assignments, work readiness training, job preparation counseling, educational and vocational training referrals, and job placement.
• Regularly meet with assigned clients to monitor progress with Service Plan, as well as to assist with mitigating barriers to employment, such as housing, childcare and transportation challenges.
• Provide client with schedule listing work activity assignments such as Education, Training, Community Service, or Job Search.
• Conduct outreach to clients who have failed to comply with mandatory appointments and other program requirements.
• Provide case management, coaching, and counseling related to customer pursuit activities and goals.
• Conduct outreach ensuring clients remain engaged and document client services and activities.
• Understand, in detail, the needs of business customers regarding their open job opportunities.
• Assess skills and job readiness of each client.
• Screen clients for job openings and maintain a pipeline of candidates per industry.
• Work one-on-one with clients to help them carry out a successful job search, gain employment, and be retained in employment.
• Attend job fairs, networking events and information sessions for hiring.
• Schedule follow-up appointments that work around internship/community service opportunities

Skills

Patience

Communication skills

Organizational skills

MS Office (Word/Excel)

Team environment experience

Customer service

Motivational interviewing

Care management

Education

Bachelor's degree preferred

Tools

Electronic systems

Job description

Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

• Develop and monitor client Service Plan, community service and internship assignments, work readiness training, job preparation counseling, educational and vocational training referrals, and job placement
• Regularly meet with assigned clients to monitor progress with Service Plan, as well as to assist with mitigating barriers to employment, such as housing, childcare and transportation challenges
• Provide client with schedule listing work activity assignments such as Education, Training, Community Service, or Job Search
• Conduct outreach to clients who have failed to comply with mandatory appointments and other program requirements
• Provide case management, coaching, and counseling related to customer pursuit activities and goals
• Conduct outreach ensuring clients remain engaged and document client services and activities.
• Understand, in detail, the needs of business customers regarding their open job opportunities
• Assess skills and job readiness of each client
• Screen clients for job openings and maintain a pipeline of candidates per industry
• Work one-on-one with clients to help them carry out a successful job search, gain employment, and be retained in employment
• Attend job fairs, networking events and information sessions for hiring
• Schedule follow-up appointments that work around internship/community service opportunities

Qualifications

• Bachelor's degree preferred, or a combination of education and experience.
• Ability to be patient and sensitive to individuals with disabilities
• Highly organized and detail-oriented
• Excellent verbal, written and interpersonal communication skills
• Working knowledge of Microsoft Office products, including Word and Excel
• Excellent verbal, written and interpersonal communication skills
• Experience in a fast-paced, team environment that is performance driven
• Exceptional customer service and engagement skills; prefer training or experience in motivational interviewing and care management techniques
• Excellent organizational skills and strong attention to detail
• Experience with publicly-funded programs; Temporary Assistance for Needy Families experience preferred
• Experience in assessing the need for and making reasonable accommodations for customers
• Knowledge of laws and regulatory requirements related to program responsibilities
• Ability to use various electronic systems to carry out duties and responsibilities

Additional Information

All your information will be kept confidential according to EEO guidelines.

Salary $48K to $50K

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.