Employment and Education Coordinator

Bay Cove Human Services; Massachusetts; On-site; USD 30,307 - 39,950; Full time

Job summary

Bay Cove Human Services in Boston area seeks an Employment/Education Coordinator to support individuals in advancing career goals through job search training, resume building, interview coaching, and coordination with local partners. This non-exempt role emphasizes collaboration, data tracking, and daily written communications, with a focus on confidentiality and person-centered planning.

The position also supports connecting members with schools, FAFSA resources, and community partners to

Qualifications

• Bachelors degree in a relevant field preferred.
• Proficiency in MS Office and Google applications.
• Valid driver’s license; CORI process.
• CPR, SFA and MANDT certifications maintained.

Responsibilities

• Assist members with finding employment, including interview skills, resume building, on-the-job training, and liaising with community partners.
• Collaborate with members on Employment and Education Unit goals and activities.
• Network with local businesses as potential employers.
• Engage with the Employment Collaborative and participate in benefits trainings.
• Maintain progress notes, data sheets, and incident reports daily.

Skills

Effective communication

Team collaboration

Documentation skills

Data reporting

MS Office & Google Suite proficiency

Education

Bachelor’s degree in human services or related field

Tools

MS Office

Google Workspace

Job description

Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeast Massachusetts.

Job Summary

The Employment/Education Coordinator supports this mission by providing direct daily support to the individuals in our program and collaborating with them on their career goals.

This is a non‑exempt position.

Supervisory Responsibilities

N/A

Essential Functions of Position

• Assist members with finding employment, which may include training in interview skills, resume building, on-the-job training, and acting as a liaison with community partners
• Collaborate with members on all aspects of the Employment and Education Unit
• Network with local businesses as potential employers
• Connect with and use services of the Employment Collaborative
• Attend benefits trainings and stay up to date on reporting requirements
• Work with members to explore possible paths towards employment
• Provide workshops to members, social activities, and educational resources
• Assess an individual's training needs, develop descriptive teaching programs and curricula while monitoring effectiveness through data collection.
• Work with members who have educational goals they are looking to achieve, this could include support with contacting local schools, helping with financial aid systems such as FAFSA, and working with community partners such as Mass-Ability for employment and educational resources.
• Understand the community we support and protect their rights, dignity, and confidentiality while being supported to achieve their goals
• Participate in the direct implementation of the members Action Plan goals, record data related to the Action Plan.
• Maintain informal and formal communications with all program support staff and provide written communications at the end of each work day including progress notes, data sheets, production paperwork and incident reports as required. Read and respond to email communication on a daily basis.
• Track and report employment and education data for the clubhouse and our funding source
• Perform other duties and projects as assigned.

Program Operation Requirements

• Performs program maintenance and cleaning tasks that have been designated by shift responsibilities.
• Follows and implements all program safety procedures.

Professional Characteristics

• Demonstrated ability to work effectively and collaboratively with a culturally diverse population of individuals, co-workers, care providers, family, and community members.
• Demonstrated ability to work both independently and within a team context.
• Professional documentation and communication skills, as well as demonstrated organizational skills.
• Ability to negotiate and resolve differences.
• Ability to function under pressure in a fast‑paced human service environment.
• Ability to be flexible, open and responsive to ongoing industry changes.
• Ability to articulate and communicate Bay Cove missions and strategic direction in a consistent and enthusiastic manner to departmental staff.
• Ability to identify opportunities and obstacles and develop effective, creative solutions to pursue opportunities.

Requirements for the position

• Attend required orientation and training, including in-service training, conferences, and seminars.
• Maintain certification in CPR, SFA, and MANDT
• Proficient in MS Office and Google applications
• An acceptable CORI (criminal record assessment).
• Valid driver’s license
• Bachelor’s degree and one year of previous work experience in a human service setting preferred.

Physical Requirements

• Ability to assist people with mobility impairments as needed.
• Ability to lift 30 pounds.

Bay Cove Human Services is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, sex, gender identity or expression, national origin, sexual orientation, disability, age, veteran status, or any other groups as protected by Massachusetts or federal law. All qualified candidates, regardless of background, are encouraged to apply.

Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.

Pay Rate: $25.50 Hourly