Education & Employment Counselor

Bay Cove Human Services; Boston (MA); On-site; USD 25,935 - 36,938; Full time

Job summary

Bay Cove Human Services is seeking an Education/Employment Counselor to provide direct daily supports to individuals in our programs. This non-exempt role focuses on employment support, soft skills training, and collaboration with community partners to expand educational opportunities.

Responsibilities include implementing ISP plans, data collection, crisis assessment, and coordination of social activities.

Qualifications

• High School Diploma or equivalent required; prefer experience in human services.
• CPR, SFA, PREVENT, and MAP certifications maintained.
• Department of Public Health medication administration certification required.

Responsibilities

• Provide daily shift coverage and follow scheduled assignments.
• Administer medications as required.
• Document progress notes, ISP data, and incident reports daily.
• Assist individuals with employment training and on-the-job coaching.
• Develop and teach curricula for employment and educational activities.
• Coordinate social, educational, and recreational programs.
• Maintain confidentiality and respect rights and dignity of individuals.

Skills

Communication skills

Organization

Cultural competency

Teamwork

Flexibility

Education

High School Diploma or equivalent

CPR certification

MAP certification

Medication administration (DPH) certification

Tools

Computer literacy

Job description

Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.

Mission Statement:

Bay Cove Human Services partners with people to overcome challenges and realize personal potential.

Job Summary:

Your position as Education/Employment Counselor supports this mission through providing direct daily supports to the individuals in our programs.

This is a non-exempt position.

Supervisory Responsibilities:

N/A

Essential Functions of Position:

• Provides daily shift coverage in program, follow scheduled assignments and implement program routines.
• Protects the rights and dignity of the individuals we support.
• Safeguards the confidentiality of those supported by the programs.
• Provides direct employment support and on the job training.
• Promotes the expansion of employment and educational opportunities of those supported.
• Participates in the direct implementation of the Individual Support Plan, records data related to ISP.
• Assists individuals in employment, this may include training in soft skills, on the job training and acting as a liaison with community partners.
• Teaches classes to individuals including curriculum development.
• Assesses individual’s training needs, develops descriptive teaching programs and curricula and monitors effectiveness through data collection.
• Implements clinical and behavioral treatment plans, record target behaviors on data sheets and participate in clinical consultation as needed.
• Provides crisis assessment, prevention and needed intervention.
• Coordinates social, educational, recreational activities.
• Maintains informal and formal communications with all program support staff and provides written communications at the end of each work day including progress notes, data sheets, production paperwork and incident reports as required. Read and respond to email communication on a daily basis.
• Administers medications as required.
• Performs other duties and projects as assigned.

Program Operation Requirements:

• Performs program maintenance and cleaning tasks that have been designated by shift responsibilities.
• Follows and implements all program safety procedures.

Professional Characteristics:

• Demonstrated ability to work effectively and collaboratively with a culturally diverse population of individuals, co-workers, care providers, family and community members.
• Demonstrated ability to work both independently and within a team context.
• Professional documentation and communication skills, as well as demonstrated organizational skills.
• Ability to negotiate and resolve differences.
• Ability to function under pressure in a fast-paced human service environment.
• Ability to be flexible, open and responsive to ongoing industry changes.
• Ability to articulate and communicate Bay Cove missions and strategic direction in a consistent and enthusiastic manner to departmental staff.
• Ability to identify opportunities and obstacles and develop effective, creative solutions to pursue opportunities.

Requirements for the position:

• Has adequate computer literacy to perform agency functions.
• Attends required orientation and training, including in‑service training, conferences and seminars.
• Maintain certification in CPR, SFA, PREVENT and MAP
• Ability to use computer for documentation, email communication and on-line training.
• Department of Public Health certification in medication administration is required..
• An acceptable CORI (criminal record assessment).
• High School Diploma or equivalent, one-year previous work experience in human service setting preferable.

Physical Requirements:

• Ability to assist people with mobility impairments as needed.
• Ability to lift 30 pounds.

Bay Cove Human Services is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, sex, gender identity or expression, national origin, sexual orientation, disability, age, veteran status, or any other groups as protected by Massachusetts or federal law. All qualified candidates, regardless of background, are encouraged to apply.

Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.

Pay Rate:$22.82/Hour