Employment Advisor

Job Service North Dakota; Grand Forks (ND); On-site; USD 42,000 - 66,000; Full time

Job summary

Job Service North Dakota is seeking an Employment Advisor in Grand Forks to provide comprehensive support to job seekers through in-person visits, phone calls, and email outreach. You will assess client needs, offer guidance on resumes, interviews, and unemployment claims, and help navigate jobsnd.com while connecting to training opportunities and other resources.

You will support other JSND programs and report to the Employment Services Lead in the Grand Forks Workforce Center, ensuring

Qualifications

• High school diploma or equivalent.
• Four or more years of related work experience.
• Related college-level coursework may substitute for work experience.

Responsibilities

• Provide comprehensive support to job seekers through in-person visits, phone calls, and email.
• Advise on resumes and interview preparation.
• Guide clients on navigating jobsnd.com and filing unemployment claims if needed.
• Direct clients to training opportunities and other resources.
• Assist other JSND programs and report to the Employment Services Lead.

Skills

Customer service

Communication skills

Active listening

Assessment skills

Attention to detail

Education

High school diploma or equivalent

Job description

Summary Of Work

As an Employment Advisor, you will be responsible for providing comprehensive support to job seekers, assisting them in their journey to secure meaningful employment opportunities. Through in-person visit, phone calls, and email correspondence, you will assess clients' employment needs, strengths, skills, interests, career goals, and areas for development. You will provide advice, guidance on resume writing and interview preparation, guidance on navigating the jobsnd.com website and on filing unemployment insurance claim (if needed), Labor Market Information, directing to training opportunities, services, and other resources, ultimately helping clients achieve success in the job market. This position will also assist other JSND programs ensuring information is current and readily available for clients. This position reports directly to the Employment Services Lead within the Grand Forks Workforce Center.

Minimum Qualifications

• a high school diploma or equivalent
• at least four (4) years of related work experience

Related college-level course work may be substituted for the work experience requirement on a year-for-year basis.

Preferred Qualifications

Employment Advisors possess a diverse set of skills to effectively support job seekers in their career development and job search efforts. The preferred candidate will have outstanding customer service skills, communication and listening skills, assessment skills, attention to detail, as well as the ability to create a supportive and inclusive environment where all clients can feel valued and understood, regardless of their background, skillset, experiences, and perspectives.

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt

More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.

Total Rewards

The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family.

Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.

Job Service North Dakota does not provide sponsorships.

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.