Jr. File Integration Specialist (Employer File Analyst)

Alegeus; Orlando (FL); On-site; USD 53,000 - 90,400; Full time

Job summary

Alegeus in Orlando/Maitland, FL seeks an Employer File Analyst to deliver employer-level file integration projects and ensure timely updates to internal and external stakeholders. The role involves resolving rejected records, managing ticket queues to meet SLA targets, and identifying automation opportunities to reduce errors while supporting data quality and process improvements.

The ideal candidate has 1–3 years in data file management or related operations, a Bachelor's degree or equivalent,

Qualifications

• 1–3 years in data file management, employer group support, benefits administration, or related operations.
• Background in health insurance or consumer‑directed products (HRAs, HSAs, FSAs) preferred.
• Proven experience collaborating with clients, third‑party administrators, or vendors to resolve issues.
• Bachelor’s Degree or equivalent experience required.

Responsibilities

• Own employer-level file integration projects with milestones and progress updates.
• Lead employer-level file integration projects with timely stakeholder communication.
• Work with employers to resolve and resubmit rejected records for incoming and existing files.
• Manage internal ticketing queue to ensure resolution within SLA targets.
• Identify recurring problems, waste, and automation opportunities for the team.
• Monitor file quality trends and help develop best practices or training materials.

Education

Bachelor's Degree

Tools

Copilot

sFTP

PMBOK

Job description

Employer File Analyst

Overview

Join our team at Alegeus, where you’ll experience unmatched opportunity and a culture that cares deeply about succeeding together. As an Employer File Analyst, you’ll deliver exceptional service and optimize operations to make a real difference. We focus on enhancing our partner’s experience, solving challenges creatively, and building trust with our partners. Make an impactful contribution in a role that values operational excellence and partner relationships.

Responsibilities

• Own employer-level file integration projects, ensuring accurate documentation of milestones and timely progress updates to internal and external stakeholders.
• Lead employer-level file integration projects, ensuring accurate documentation of milestones and timely progress updates to internal and external stakeholders.
• Work with employers to resolve and resubmit rejected records and files for incoming and existing files.
• Manage assigned departmental internal ticketing queue to ensure successful resolution within SLA targets.
• Identify recurring problems, operational waste, and/or automation opportunities and share with team leader.
• Monitor file quality trends and assist in the development of best practices or training materials to reduce recurring errors.

Essential Skills

• Abilities: Skilled in Microsoft Excel, Outlook, Word, and PowerPoint; familiarity with Copilot a plus. Comfortable with file transfer processes (e.g., sFTP), large data sets, and project management methodologies (PMBOK). Detail-oriented, analytical, and process-focused with strong judgment and deadline management. Exposure to Lean or Six Sigma methodologies beneficial.
• Experience: 1-3 years in data file management, employer group support, benefits administration, or related operations. Background in health insurance or consumer‑directed products (HRAs, HSAs, FSAs) preferred. Proven experience collaborating with clients, third‑party administrators, or vendors to resolve issues.
• Education: Bachelor’s Degree or equivalent experience required.
• Location: 25% Hybrid in Maitland, FL or Milwaukee, WI.

Benefits

• A flexible work environment
• Competitive salaries, paid vacation, and holidays
• Robust professional development programs
• Comprehensive health, wellness, and financial packages

Company Values

• People First. We pride ourselves in bringing talented people together and treating one another with care.
• Partner Powered. We are committed to empowering our partners, knowing our success is shared and we win as one.
• Always Advancing. We are driven by potential and relentlessly determined to achieve our goals.

Equal Employment Opportunity Statement

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Salary

$53,000 – $90,400