Employer Benefits Solutions Partner

Wells Insurance; Wilmington (NC); Hybrid; USD 60,000 - 95,000; Full time

Benefits offered by this job

Licensing support

Medical, dental, vision insurance

401(k) with company match

Paid time off and holidays

Hybrid flexibility

Job summary

Wells Insurance is seeking an Employee Benefits Client Advisor in Wilmington, NC. You will manage renewals, enrollments, and carrier relationships, serving as the primary contact for clients to ensure accurate, timely benefits administration.

You’ll collaborate with Account Executives and internal teams, coordinate RFPs and proposals, and translate plans into clear materials. Hybrid role; require NC Life & Health license and 2+ years of benefits experience.

Qualifications

• Active North Carolina Life & Health Insurance License is required.
• Two or more years of Employee Benefits experience in renewals, enrollments, or related service activities.
• Experience supporting self-funded or level-funded health plans is preferred.
• Proficiency with Microsoft 365 applications, including Outlook, Word, and Excel.
• Strong organizational skills with attention to detail and the ability to manage multiple priorities.

Responsibilities

• Serve as primary day-to-day contact for Employee Benefits clients and renewals.
• Coordinate RFPs, carrier marketing, proposals, and plan comparisons to keep renewals moving.
• Translate rates and plan options into clear client materials and presentations.
• Prepare enrollment materials that help employers communicate benefits clearly.
• Coordinate enrollments, terminations, and policy changes with accuracy.
• Build relationships with clients and carriers, and assist Account Executives with opportunities.
• Keep Applied Epic and related systems up to date and accurate.
• Stay informed about changing products, regulations, and compliance requirements.

Skills

Strong communication skills

Organizational skills

Analytical problem-solving

Customer-service orientation

Independent work capability

Education

Bachelor's degree in Business or related field

Associate's degree acceptable

Tools

Microsoft 365 (Outlook, Word, Excel)

Applied Epic Agency Management System

Employee Navigator

Job description

Wells Insurance is seeking an Employee Benefits Client Advisor in Wilmington, NC. You will manage renewals, enrollments, and carrier relationships, serving as the primary contact for clients to ensure accurate, timely benefits administration.

You’ll collaborate with Account Executives and internal teams, coordinate RFPs and proposals, and translate plans into clear materials. Hybrid role; require NC Life & Health license and 2+ years of benefits experience.