Employee Success Manager

Wealthfront Corporation; San Francisco (CA); On-site; USD 133,000 - 150,000; Full time

Job summary

Wealthfront Corporation is seeking an Employee Success Manager focused on performance management, leadership development, and talent pipelines. You will collaborate with People Operations and function leaders to define roles, create clear career paths, and develop pipelines that move people through stages.

A strong writer will craft curricula, scripts, guides, and communications, and you will facilitate sessions and orientations.

Qualifications

• PhD in industrial-organizational psychology, organizational behavior, sociology, or related field; years of industry experience welcomed.
• Evidence of published research or a curriculum with real-world application is valued.
• Experience on a People team or consulting practice at a fast-growing tech company is preferred.

Responsibilities

• Partner with People Operations leadership on organizational design, leveling, and career pathways.
• Turn pathways into talent pipelines with content, assessments, and practices for progression.
• Design early career and apprenticeship pipelines to build future talent.

Skills

Academic mindset

Clear writing

Public speaking

Curriculum design

Data analysis

Fintech affinity

Education

PhD in industrial-organizational psychology or related field

Job description

Wealthfront is looking for an Employee Success Manager focused on performance management, leadership development, and talent pipelines. You will work closely with People Operations leadership and function leaders across the company.

At Wealthfront, we ask a lot from our managers and senior individual contributors, who develop the people around them while doing real work in their own craft. You will build clear career paths for individual contributors and managers, along with the development pipelines that move people from one stage to the next.

A successful hire on this team will be a strong writer, because most of this job's output consists of curricula, scripts, guides, and communications. They will be comfortable in front of a room facilitating sessions, hosting orientations, and leading discussions. They read research, including primary sources, and can distinguish a rigorous study from a pop-science headline. They are curious about data, quick to dig into it, and precise about what it shows. They also have an affinity for fintech. They do not need to be an expert on day one, but they must want to become one.

Responsibilities

• Partner with People Operations leadership on organizational design, leveling, and career pathways. Define the roles a function needs, tracks for individual contributors and managers, and clear expectations for success at each stage.
• Turn those pathways into talent pipelines with content, assessments, and practices that move people from one stage to the next.
• Design the early career and apprenticeship pipeline that builds our next generation of homegrown talent.
• Build the first-time manager program that turns strong ICs into confident Coaches, and keep manager and hiring manager training on a rolling cadence so every manager gets the same foundation.
• Research an evidence-based picture of strong individual-contributor performance and build the development pathways that help our ICs grow.
• Own the industry and company onboarding curriculum so new hires fulfill their potential faster. Breaking down complex financial ideas so anyone can understand them is a core part of the craft.
• Support the performance cycle, goal setting, reviews, and calibration, so the process stays rigorous and the conversations get the attention.
• Pull and structure the performance, progression, and retention data behind talent decisions, turning it into clear information leaders can act on.
• Partner with each team's leadership on the technical and business knowledge specific to their product area, so people understand how our products actually work and do their own jobs better because of it.

Qualifications

• A PhD in industrial-organizational psychology, organizational behavior, sociology, or a related field, ideally with a couple of years of industry experience across talent development, performance management, leadership development, or organizational development, though we're just as glad to meet candidates graduating now.
• Work you built and shipped: published research or a dissertation with real-world application, a talent program or curriculum with real assessments, a performance review or calibration cycle, or an early career program.
• Prior experience at a relevant consulting practice or on a People team at a fast-growing technology company.
• Clear writing across curricula, scripts, guides, and company communications.
• Comfort facilitating sessions and hosting orientations in front of a live audience.
• An academic mindset, with the judgment to tell a rigorous study from a pop-science headline.
• Comfort finding, analyzing, and using data to inform decisions.
• An affinity for fintech, and the appetite to become an expert in our industry.

Estimated annual salary range: $133,000 - $150,000 USD plus equity and a discretionary bonus

Plus comprehensive benefits including medical, dental, and vision coverage, a 401(k) with company match, an Employee Stock Purchase Plan (ESPP), generous time off, parental leave, wellness reimbursements, professional development, an employee investing discount, and more!

About Wealthfront

Here at Wealthfront, our mission is to create a financial system that favors people, not institutions. We do this by leveraging technology to build powerful, low-cost, and easy-to-use financial products that help modern investors grow and manage their money.

We started with the ambition to transform the investment advisory business. By automating strategies typically reserved for the wealthy, we unlocked access to high quality investment advice for a digitally-native generation that was underserved by traditional institutions. Since then, we've expanded to a full suite of products designed to help our clients turn their savings into long-term wealth, including:

A Cash Account that, through our partner banks, offers one of the highest annual percentage yields on uninvested cash in the industry, while providing instant and secure access to your money with no account fees and a full suite of checking features.

A zero-commission Stock Investing Account with 50+ handpicked collections that help DIY investors discover new companies and make smarter investing decisions.

Multiple automated investing portfolios designed to unlock tax savings through sophisticated strategies like fixed income, tax-loss harvesting, and direct indexing - we offer at industry-leading low costs and accessible minimums.

Our award-winning products have attracted over 1 million clients who trust us with more than $100 billion of their hard earned savings—and we're far from done. If you're inspired to help us reshape the financial industry by creating our next chapter, let's talk!

For more information please visit www.wealthfront.com. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please review our candidate privacy notice.

Disclosures: All investing involves risk, including the possible loss of principal. Tax-Loss Harvesting benefits vary depending on the client's entire tax and investment profile. Wealthfront doesn't provide tax advice. The Cash Account is offered by Wealthfront Brokerage LLC (Wealthfront Brokerage), Member of FINRA/SIPC. Wealthfront Brokerage is not a bank. We convey funds to partner banks who accept and maintain deposits, provide the variable interest rate, and provide access to FDIC pass-through insurance. Investment management and advisory services - which are not FDIC insured - are provided by Wealthfront Advisers LLC (Wealthfront Advisers), an SEC-registered investment adviser. The checking features offered in the Wealthfront Cash Account are provided by Green Dot Bank, Member FDIC. Fees and Eligibility requirements may apply to certain checking features, please see the Deposit Account Agreement for details.

By "award-winning products", please refer to www.wealthfront.com/reviews for more information. Wealthfront Corporation oversees Total Client Assets and Trusted Clients through Wealthfront Advisers and Wealthfront Brokerage. Wealthfront Advisers and Wealthfront Brokerage are wholly owned subsidiaries of Wealthfront Corporation.