Employee Shuttle Coordinator

Gunstock Mountain Resort; Gilford (NH); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Complimentary Gunstock season pass for

Discounted lift tickets

Complimentary lessons & rentals

Tubing Park access

Food discount

Job summary

Gunstock Mountain Resort is seeking an Employee Shuttle Coordinator for the winter season. This full-time, seasonal role schedules and coordinates daily shuttle service for staff between housing, the worksite, and approved destinations. A CDL-B is not required.

You will collaborate with the HR team to ensure safe, reliable transport, conduct pre-trip checks, monitor weather and trail conditions, and help train shuttle drivers. This frontline role supports a smooth winter operation.

Qualifications

• High school diploma or equivalent.
• Comfortable using scheduling apps, messaging tools, GPS.
• Friendly, clear communicator who enjoys working with people.
• Ability to successfully complete a criminal background check.
• Valid driver's license with a clean driving record.

Responsibilities

• Coordinate transportation for the team's shuttle needs, including housing, worksite, and local trips.
• Organize and update shuttle schedules and driver availability in the scheduling app.
• Perform pre-trip vehicle checks and report issues.
• Monitor safety hazards and report concerns to grounds maintenance.

Skills

Scheduling apps

GPS

Clear communication

Criminal background check

Driver's license

Education

High school diploma or equivalent

Tools

Scheduling software

GPS devices

Job description

The Employee Shuttle Coordinator keeps our winter team moving! This seasonal role schedules and coordinates daily shuttle service for Gunstock employees during winter operations. You'll work closely with the Gunstock HR team to ensure the timely, safe, and efficient operation of a company-owned shuttle used to transport employees between employee housing, the worksite, and other approved destinations. A CDL-B license is NOT required for this position.

Responsibilities:

• Coordinate transportation for Gunstock's international Work and Travel team, including arrival pick-ups, rides to employee housing, daily worksite transportation, and weekly shopping or local activity trips.
• Organize and update weekly shuttle schedules and keep driver availability, schedules, and contact details current in Gunstock's scheduling app.
• Complete pre-trip vehicle checks and report any issues to Mobile Maintenance.
• Check pick-up and drop-off areas for ice, snow, and other hazards; report concerns to Grounds Maintenance.
• Stay up to date on hours, weather, trail conditions, and resort events so you can answer employee questions confidently.
• Use the radio or other communication tools to stay connected, report service interruptions, and notify HR right away about delays or accidents.
• Help train and welcome seasonal Shuttle Drivers as needed.
• When needed, help transport guests between the base area and remote parking lots.
• Keep the HR team updated on concerns that may affect safety, service, productivity, or employee relations.

Experience and Qualifications:

• High school diploma or equivalent
• Comfortable using scheduling apps, messaging tools, email, and GPS
• Friendly, clear communicator who enjoys working with people
• Ability to successfully complete a criminal background check
• Valid driver's license with a clean driving record

Physical Requirements:

Ability to safely operate a shuttle vehicle; enter and exit shuttle vehicles throughout the shift; perform routine vehicle checks; remove snow from vehicles as needed; visually inspect vehicles, pick-up/drop-off areas, tools, and equipment; and move items up to 25 pounds, with or without reasonable accommodation.

Schedule:

This is a full-time, seasonal position (Dec-Mar) with 4-5 shifts per week. 30-40 hours per week.

Perks for Year 1 Winter Employees:

• Complimentary Gunstock season pass for yourself OR one friend/family member.
• Discounted and/or complimentary lift tickets for most ski resorts throughout NH, ME & VT.
• Complimentary group ski/snowboard lessons & equipment rentals at Gunstock.
• Complimentary access to the Tubing Park, Nordic and Snowshoe trails.
• 40% discount on food at all resort venues (excluding alcohol).
• 25% discount at Gunstock Ski & Sport retail shop.