Employee Services Generalist (HR)

Christian-Heating,-Cooling-; West Goshen Township (PA); Hybrid; USD 85,000 - 95,000; Full time

Job summary

Apex Service Partners is hiring an Employee Services (HR) Generalist to support the Philadelphia/New Jersey market. This hybrid role is based in Westchester, PA or New Jersey with travel to PA/NJ locations.

You will streamline HR operations, lead onboarding, drive engagement, and support compliance across multiple entities. The ideal candidate has 3+ years in HR with ADP/iCIMS experience, strong communication, and a data-driven approach.

Qualifications

• 3+ years in an HR role focusing on onboarding and engagement.
• 1-2 years in basic employee conflict resolution processes.
• Experience with ADP and iCIMS.
• Strong customer service skills.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to multi-task and maintain confidentiality.

Responsibilities

• Provide administrative support to the HR department for multiple locations/entities, including data entry, filing, reporting, managing email inboxes, maintaining employee records, and answering basic HR related inquiries from employees via email and over the phone.
• Manage the hiring process for new employees by running background screenings and issuing drug screenings, tracking hiring compliance against anticipated start dates, completing all pre-hire screenings, and ensuring candidates complete all required compliance documents and processes.
• Communicate and coordinate start dates, equipment and system access setup, uniform issuance, and completion of new hire paperwork, across multiple companies/locations. The primary system of record is ADP.
• Lead virtual orientation for regional new hire classes, ensuring a top-notch employee experience.
• Coordinate and lead Safety initiatives, pairing with site teams, regional teams, and TPA teams to maintain and secure location, fleet, and employee safety initiatives.
• Coordinate employee engagement initiatives to support retention efforts within the region, leading training, employee connections, 30/60/90-day feedback sessions and resolving basic employee complaints.
• Pair with Director to investigate, report on, and resolve legal, compliance and employee relations issues, as they arise.

Skills

HR Generalist

Onboarding

Employee Engagement

Background Checks

ADP

iCIMS

Communication

Organizational Skills

Confidentiality

MS Office

Multitasking

Tools

ADP

iCIMS

Microsoft Office

Job description

Overview

Apex Service Partners -We are not just another HVAC service provider -we'rea team of passionate professionals dedicated to delivering exceptional service to our valued customers.We'repassionate about people, collaborative in our approach, and believe in staying scrappy while having fun. Here,you'llfind a work environment that feels like family, where every team member is valued and empowered to succeed.

Currently seeking anEmployee Services (HR) Generalistto support thePhiladelphia/New Jersey Market. The Apex Service Partners Employee Services (HR) Generalist supports the day-to-day operations of the Employee Services department. The ESG will promote HR practices andobjectivesthat provide an employee-oriented, high-performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce. Reporting directly to the Regional Director of Employee Services, the ESGwill support the implementation of services, policies, andprogram, andassistteam members with HR initiatives.

This role is Hybrid and based in either Westchester, PA or New Jersey with some travel to locations in PA/NJ.

Duties/Responsibilities:

• Provide administrative support to the Human Resources department for multiple locations/entities, including data entry, application support, filing, reporting, managing email inboxes,maintainingemployee records, and answering basic HR related inquiries from employees via email and over the phone.

• Manage the hiring process for new employees by running background screenings and issuing drug screenings, tracking hiring compliance againstanticipatedstart dates, completing all pre-hire screenings, and ensuring candidates complete all required compliance documents and processes.

• Communicate and coordinate start dates, equipment and system access setup, uniform issuance, and completion of new hire paperwork, across multiple companies/locations. The primary system ofrecordis ADP.

• Lead virtual orientation for regional new hire classes, ensuring a top-notch employee experience.

• Coordinate and lead Safety initiatives, pairing with site teams, regional teams, and TPA teams tomaintainand secure location, fleet, and employee safety initiatives.

• Coordinate employee engagement initiatives to support retention efforts within the region, leading training, employee connections, 30/60/90-day feedback sessions and resolving basic employee complaints.

• Pair withDirectorto investigate, report on, and resolve legal, compliance and employee relations issues, as they arise.

Experience/Qualifications:

• 3+ years of experience in an HR related role, with emphasis on onboarding/orientation/employee engagement

• 1-2 years of experience in basic employee conflict resolution processes

• Experience in ADP and iCIMS

• Experience with employee/customer facilitation, interactions, and correspondence

• Strong customer service skills

• Experience with employee training and development programs

• Excellent verbal and written communication skills

• Excellent organizational skills and superior attention to detail

• Ability to multi-task, work independently, andmaintainconfidentiality

• Strong computer skills includingproficiencywith Microsoft Word, Excel, and Outlook

Personal Characteristics:

• Analytical – finds meaning and action in numbers, and is data-driven

• Excellent communicator – written and oral

• Stellar time management and organizational skills

• Resourceful – figures out how to achieve results creatively with finite resources

• Thrives in a nimble, lean, unstructured, fast-paced entrepreneurial environment

• Works collaboratively and energetically

• Impeccable integrity and ethical standards

• Self-aware, accepting, honest, open, and respectful of others

• Ability to create andexecute onprocesses for professionalizing family-owned businesses using best practices

• An undying commitment to personal growth and development

Posted Min Pay Rate

USD $85,000.00/Yr.

Posted Max Pay Rate

USD $95,000.00/Yr.