Employee Services Coordinator

BAYADA Home Health Care; Gateway Drive (MO); On-site; USD 38,000 - 46,000; Full time

Job summary

BAYADA Home Health Care, Integrity at Home by BAYADA, seeks an Employee Services Coordinator for our Joplin, MO office to support field employee onboarding, retention and experience with efficiency and care.

The role emphasizes coordinating onboarding, personnel file management, and support for Home Health Aide training, while upholding BAYADA's values of compassion, excellence, and reliability.

Qualifications

• High school degree required.
• Proficient in Microsoft Word, Excel and Outlook.
• Demonstrated record of strong interpersonal skills.
• Competence in basic PC skills required to perform job functions.
• Ability to read, write and effectively communicate in English.
• Exemplifies BAYADA's Core Values: Compassion, Excellence, Reliability.
• Excellent communication and interpersonal skills
• Strong people skills, organization skills, and attention to detail are highly desired.

Responsibilities

• Answer telephones and assist callers including placing callers into voicemail, process telephone messages and greet visitors.
• Assume responsibility/oversight for personnel file management and coordination.
• Provide essential services and key functions to maintain field employee satisfaction.
• Support hiring activities from application to onboarding, as needed.
• Support the coordination and execution of Home Health Aide training where applicable. Be the point of contact, manage required training materials, and schedule skills practice.
• Ensure all required labor postings, including federal & state, are maintained and updated.
• Perform related duties, or as required or requested by supervisor.

Skills

Microsoft Office

Interpersonal skills

English communication

Organization skills

Attention to detail

Education

High school diploma

Tools

Word

Excel

Outlook

Job description

Integrity at Home by BAYADA Home Health Care is currently seeking an Employee Services Coordinator to join our Assistive Care State Programs home care office located in Joplin, MO.

The Employee Services Coordinator (ESC) provides essential services and key functions to both future and existing field employees within their service office. The ESC will ensure that all field employee compliance and onboarding workflow processes are completed with the highest level of efficiency, quality, and service. The ESC plays a key role in managing the high-volume administrative and reporting processes surrounding field employee onboarding, retention, and experience.

Are you looking for an exciting opportunity in a fast-growing industry? Do you want to make a difference in people's lives while you grow your career and learn the business? We're BAYADA Home Health Care and we believe that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills to this dynamic and entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

Schedule: Monday-Friday 8:30 AM - 5 PM

Location:This is an in person position located in our Joplin, MO office.

Responsibilities for an Employee Services Coordinator:

• Answer telephones and assist callers including placing callers into voicemail, process telephone messages and greet visitors.
• Assume responsibility/oversight for personnel file management and coordination.
• Provide essential services and key functions to maintain field employee satisfaction.
• Support hiring activities from application to onboarding, as needed.
• Support the coordination and execution of Home Health Aide training where applicable. Be the point of contact, manage required training materials, and schedule skills practice.
• Ensure all required labor postings, including federal & state, are maintained and updated.
• Perform related duties, or as required or requested by supervisor.

Qualifications for an Employee Services Coordinator:

• High school degree required
• Proficient in Microsoft computer products including Word, Excel and Outlook.
• Demonstrated record of strong interpersonal skills.
• Competence in basic PC skills required to perform job functions.
• Ability to read, write and effectively communicate in English.
• Exemplifies BAYADA's Core Values: Compassion, Excellence, Reliability.
• Excellent communication and interpersonal skills
• Strong people skills, organization skills, and attention to detail are highly desired.

Why you'll love Integrity Home Care by BAYADA:

• Integrity Home Care by BAYADA offers the stability and structure of a national company with the values and culture of a family-owned business.
• Award-winning workplace:
  • Newsweek's Best Place to Work for Diversity
  • Newsweek's Best Place to Work for Women
  • Newsweek's Best Place to Work (overall)
  • Newsweek's Best Place to Work for Women and Families
  • Glassdoor Best Places to Work
  • Forbes Best Places to Work for Women
• Weekly pay and incentive pay
• Work life balance: Monday-Friday office hours
• AMAZING culture: we are a mission driven nonprofit organization, focused around three core values of compassion, reliability, and excellence.
• Strong employee values and recognition: we utilize a Celebrates page for daily recognition, along with Hero spotlights, Key Action of the Week meetings to connect back to our mission and celebrate staff, discounts/perks and partnerships, an Awards Weekend trip, and more.
• Diversity, equity, inclusion, and belonging: Join groups like our Women in Limitless Leadership Employee Resource Council, Lean In circles, Racial and Ethnic Diversity (RED) Council, Pride LGBTQIA+ Council, Military Community Network, Fostering Acceptance Inspiring Trust and Harmony (F.A.I.T.H), and more.
• Growth opportunities: advancement opportunities, continued education opportunities, Udemy courses, webinars, and more
• Check out our blog https://www.bayada.com/search?q=Newsweek
• Benefits: Integrity Home Care by BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program
  • To learn more about Integrity Home Care by BAYADA benefits, https://www.bayada.com/benefits

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.