Employee Relations Specialist

Groundworks; Irving (TX); On-site; USD 58,000 - 77,000; Full time

Benefits offered by this job

Company ownership

Comprehensive benefits

Training programs

Career growth

Award-winning culture

Job summary

Groundworks, North America’s leading foundation repair and water management specialist, is hiring an Employee Relations Specialist in Virginia. You will manage and resolve employee relations cases from intake to resolution, conduct timely investigations, interview involved parties, review evidence, and provide practical recommendations to leaders and HR Business Partners.

This role requires a Bachelor's degree in HR or related field, 3+ years in HR including employee relations, and strong

Qualifications

• Bachelor's degree in HR, Business Administration, or related field.
• 3+ years of human resources experience, including 2+ years in employee relations or investigations.
• Experience conducting workplace investigations, interviewing, evidence gathering, documentation, and findings.

Responsibilities

• Manage assigned employee relations cases from intake through resolution, including complaints and policy violations.
• Conduct timely, thorough, objective workplace investigations and document findings.
• Provide guidance on performance management, corrective action, and separations.

Skills

Workplace investigations

Case management

Interviews

Communication skills

Confidentiality

Education

Bachelor's degree in HR or related field

Tools

HR Acuity

Workday

Job description

Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for top talent to fuel our mission: to protect, repair, and improve our customers’ greatest asset – their home.But what makes us a great place to work? Here, you'll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you’re starting your career or looking for your next big move, we offer hands-on training, advancement opportunities, and the chance to make a real impact every day.Join us and lay the foundation for your success. Apply today!Job PurposeThe Employee Relations Specialist is responsible for managing and resolving employee relations matters across the organization, including employee complaints, workplace investigations, performance management, corrective actions, and workplace accommodation requests.This position manages assigned cases from intake through resolution, conducting thorough investigations, documenting findings, and providing practical recommendations to operational leaders and HR Business Partners. The Employee Relations Specialist is expected to exercise sound judgment, manage competing priorities, and recognize when matters require additional guidance or escalation.The role partners closely with HR Business Partners, operational leadership, and other internal stakeholders to ensure employee concerns are addressed consistently, timely, and in accordance with company policies and applicable employment laws. The position also supports the continued improvement of centralized employee relations processes and case management practices.Duties and ResponsibilitiesManage assigned employee relations cases from intake through resolution, including employee complaints, workplace misconduct, policy violations, performance concerns, and other employee relations matters.Conduct timely, thorough, and objective workplace investigations, including interviewing involved parties, gathering and reviewing evidence, documenting findings, and recommending appropriate next steps.Provide practical guidance to operational leaders on performance management, corrective action, performance improvement plans, employee conduct, and employment separations.Support the workplace accommodation interactive process, including gathering relevant information, coordinating with stakeholders, documenting outcomes, and monitoring approved accommodations.Identify potential employee relations risks and escalate complex, sensitive, or higher-risk matters to HR leadership, HR Business Partners, or Legal as appropriate.Maintain accurate and complete case documentation in designated systems, ensuring timely follow-up, clear stakeholder communication, and case resolution in accordance with established service standards.Partner with HR Business Partners, operational leadership, and other stakeholders to address employee concerns and support consistent application of company policies.Manage an active caseload while balancing competing priorities, meeting established timelines, and keeping stakeholders informed of case progress.Identify recurring employee relations concerns and opportunities to improve case management practices, processes, and employee experiences.Support the implementation of standardized employee relations processes, tools, and best practices.Perform other related duties as assigned.It is an essential function of this job that this individual report to work reliably and regularly to work each working day.QualificationsBachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience.3+ years of human resources experience, including 2+ years of direct employee relations, workplace investigations, or related experience.Demonstrated experience conducting workplace investigations, including employee interviews, evidence gathering, documentation, and preparation of findings and recommendations.Working knowledge of federal and state employment laws, including Title VII, ADA, FMLA, and other applicable regulations.Experience providing guidance to leaders on performance management, corrective action, employee misconduct, and employment separation matters.Strong investigative, analytical, organizational, and written communication skills.Ability to exercise sound judgment, manage competing priorities, and handle confidential employee matters with discretion.Preferred QualificationsExperience supporting a large, geographically dispersed, multi-state workforce.Experience working within a centralized Employee Relations function or shared services environment.Experience using HR Acuity, Workday, or comparable HR and case management systems.Experience supporting field-based operations, construction, or other decentralized business environments.Professional certification such as PHR or SHRM-CP.Knowledge, Skills, and AbilitiesStrong knowledge of employee relations practices, workplace investigation methodologies, and employment law principles.Ability to assess complex employee situations, evaluate risk, and develop objective, defensible recommendations.Ability to effectively advise and influence operational leaders at various organizational levels.Strong case management skills with the ability to independently manage multiple priorities and deadlines.Excellent interpersonal, interviewing, problem-solving, and written communication skills.Ability to maintain confidentiality and exercise sound judgment in sensitive situations.What We ProvideCompetitive PayEmployee Company Ownership OpportunitiesIndustry Leading Training ProgramsLeadership Development and Career Growth TracksComprehensive and Affordable Benefits PackageTop Workplace with Award Winning CultureThe anticipated salary range is the expected hiring range for this role in Virginia is $58,093.98 - $77,458.64. Final compensation will be based on an evaluation of each candidate's qualifications, relevant experience, demonstrated capabilities, and work location.