Employee Relations Specialist

Hirebridge; Franklin (TN); On-site; USD 60,000 - 75,000; Full time

Job summary

Hirebridge in Franklin, TN is seeking an Employee Relations Specialist to administer leave programs, support compliance, and advise employees and leaders on HR policy. This on-site role partners with HR, Operations, Benefits, Payroll, and external vendors to ensure accurate, timely services.

Responsibilities include leave management from request to return-to-work, I-9 administration, ADA accommodations, policy interpretation, and supporting engagement initiatives such as stay and exit interviews.

Qualifications

• Bachelor's degree preferred.
• 2 to 4 years of Human Resources, Employee Relations, Leave Administration, Benefits Administration, or related experience required.
• HRIS experience, preferably in Workday.
• Working knowledge FMLA, ADA, and leave administration practices.
• Knowledge of employment policies, documentation standards, and employee relations processes.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive employee matters.
• Multi-unit business experience preferred.
• Must successfully pass a background check.

Responsibilities

• Leave of Absence & Employee Support Administration: Administer and coordinate all non-workers' compensation leave programs.
• Leave of Absence & Employee Support Administration: Manage leave cases from request through return-to-work.
• Leave of Absence & Employee Support Administration: Track certifications, recertifications, extensions, and return-to-work documentation.
• Leave of Absence & Employee Support Administration: Ensure compliance with federal, state, and local leave laws.
• Leave of Absence & Employee Support Administration: Maintain leave records and documentation.
• Leave of Absence & Employee Support Administration: Coordinate ADA accommodation discussions and documentation.
• Leave of Absence & Employee Support Administration: Track accommodation requests and implementation.
• Leave of Absence & Employee Support Administration: Answer employee and manager questions regarding leave and accommodations.
• Leave of Absence & Employee Support Administration: I9 administration.
• Employee Relations Administration: Serve as a secondary point of contact for employee relations concerns.
• Employee Relations Administration: Conduct intake assessments and fact gathering.
• Employee Relations Administration: Support leaders with policy interpretation and corrective action administration.
• Employee Relations Administration: Coordinate unemployment claims and related documentation.
• Employee Relations Administration: Upload corrective action forms into Workday.
• Employee Engagement & Administration: Stay interviews.
• Employee Engagement & Administration: Exit interviews.
• Employee Engagement & Administration: Metrics and reporting.
• Employee Engagement & Administration: Engagement initiatives.

Skills

HR experience

Employee relations

Leave administration

Benefits administration

Confidentiality

Education

Bachelor's degree

Tools

Workday

Job description

Position Summary

NOTE: This position is on-site 5 days a week at our Franklin, TN office.

The Employee Relations Specialist (ERS) position is responsible for administering employee relations processes, leave of absence programs, accommodations, and compliance-related HR functions for designated business units. The ERS serves as a primary resource for employees and operational leaders by ensuring consistent administration of company policies, maintaining accurate records, coordinating employee support programs, and providing guidance on employment-related processes. This position partners closely with Human Resources, Operations, Benefits, Payroll, and external vendors to deliver efficient and compliant employee services.

Essential Functions

Leave of Absence & Employee Support Administration (50%)

• Administer and coordinate all non-workers' compensation leave programs.
• Manage leave cases from request through return-to-work.
• Track certifications, recertifications, extensions, and return-to-work documentation.
• Ensure compliance with federal, state, and local leave laws.
• Maintain leave records and documentation.
• Coordinate ADA accommodation discussions and documentation.
• Track accommodation requests and implementation.
• Answer employee and manager questions regarding leave and accommodations
• I9 administration

Employee Relations Administration (35%)

• Serve as a secondary point of contact for employee relations concerns.
• Conduct intake assessments and fact gathering.
• Support leaders with policy interpretation and corrective action administration.
• Coordinate unemployment claims and related documentation.
• Upload corrective action forms into Workday.

Employee Engagement & Administration (15%)

• Stay interviews
• Exit interviews
• Metrics and reporting
• Engagement initiatives

Qualifications

• Bachelor's degree preferred.
• 2 to 4 years of Human Resources, Employee Relations, Leave Administration, Benefits Administration, or related experience required.
• HRIS experience, preferably in Workday.
• Working knowledge FMLA, ADA, and leave administration practices.
• Knowledge of employment policies, documentation standards, and employee relations processes.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive employee matters.
• Multi-unit business experience preferred.
• Must successfully pass a background check.