Employee Relations Partner — Guide, Investigate & Elevate Workplace

TCH Medical Center; Houston (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Texas Children's is seeking an Employee Relations Consultant to partner with leaders across the organization to manage performance, attendance, conduct, and policy questions. You will provide guidance, conduct investigations, and help navigate corrective actions while ensuring fair, consistent practices.

You'll work with HR partners to identify risks, document cases, and support process improvements that enhance the employee experience and uphold compliance across the health system.

Qualifications

• Working knowledge of Employee Relations and general HR practices.
• Understanding of employment regulations and EEO concepts.
• Experience with performance management, attendance, conduct, or other employee matters.
• Strong communication, listening, organization, and problem-solving skills.
• The ability to explain HR policies in a clear, practical way.
• Strong judgment, emotional intelligence, and discretion when handling sensitive information.
• A collaborative mindset and the ability to recognize when an issue needs to be escalated.

Responsibilities

• Provide guidance on employee relations, workplace policies, performance management, attendance, conduct, and disciplinary processes.
• Conduct initial reviews and lower-complexity investigations, including gathering information, interviewing employees and witnesses, and documenting findings.
• Help leaders navigate corrective action, performance improvement, and time and attendance concerns.
• Apply foundational knowledge of ADA, FMLA, and leave and accommodation principles.
• Recognize and escalate higher-risk matters involving harassment, discrimination, retaliation, accommodations, or other compliance concerns.
• Partner with HR Business Partners and Centers of Excellence to ensure consistent follow-up.
• Maintain accurate case documentation and manage a caseload while meeting established timelines.
• Identify trends in Employee Relations data and support projects, training, and policy education.

Skills

HR practices

Employment law basics

Performance management

Communication skills

Policy explanation

Judgment & discretion

Collaboration & escalation

Job description

Texas Children's is seeking an Employee Relations Consultant to partner with leaders across the organization to manage performance, attendance, conduct, and policy questions. You will provide guidance, conduct investigations, and help navigate corrective actions while ensuring fair, consistent practices.

You'll work with HR partners to identify risks, document cases, and support process improvements that enhance the employee experience and uphold compliance across the health system.