Employee Relations Partner

Mondo; San Francisco (CA); Hybrid; USD 102,000 - 146,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K

Job summary

Mondo is seeking a People Ops Automation & Compliance Manager to partner with People Operations and cross-functional teams. The role leads automation, compliance, and project delivery across global HR operations, enabling scalable and AI-enabled solutions.

The position involves coordinating across global People Ops to identify process improvements, delivering AI-enabled HR solutions, and serving as the primary liaison with IT and audit/compliance teams.

Qualifications

• Experience with hire-to-retire processes on a global scale and audit/compliance responsibilities.
• Experience streamlining complex workflows and overlaying automation to scale processes.
• Hands-on experience with Workday and common case-management tools.

Responsibilities

• Lead automation, compliance, and project delivery across global HR operations.
• Partner with IT to deliver AI-enabled, scalable HR solutions.
• Serve as the primary contact for audit and compliance requirements.
• Develop and govern standard frameworks, process docs, and knowledge management.
• Liaise with IT partners including PPS, H2R, and CustomerZero.
• Build cross-functional partnerships to ensure early visibility into initiatives.

Skills

H2R processes

Process automation

Tools

Workday

Zendesk

Jira

ServiceNow

AppScript

NotebookLM

Codex

Job description

Job Title: People Ops Automation & Compliance Manager

Location-Type: Hybrid, Austin, TX (2-3 days onsite per week, 405 Comal St, Austin, TX 78702)

Start Date: ASAP (2-3 weeks from verbal offer, Monday starts only)

Duration: Contract, 6 months

Compensation Range: $74-$106/hr

Benefits: Eligible for Health, Dental, Vision, and 401K

Visa Sponsorship: Not eligible for visa sponsorship

Job Description

This role partners with People Operations and cross-functional teams to lead automation, compliance, and project delivery across global HR operations, enabling scalable and AI-enabled solutions.

Job Summary

• Coordinate across global People Ops to identify process improvement and automation opportunities, facilitating future-state design workshops
• Partner with IT by providing clear business requirements to deliver AI-enabled, scalable HR solutions
• Serve as the primary point of contact for audit and compliance requirements, engaging broader People Ops resources as needed
• Develop and govern standard frameworks, process documentation, and knowledge management practices across the People Ops team
• Act as People Ops' primary liaison with IT partner organizations, including PPS, H2R, and CustomerZero
• Cultivate cross-functional partnerships to ensure People Ops has early visibility into relevant initiatives and can influence direction
• Translate project and initiative support needs back to People Ops leadership to drive successful outcomes

Minimum Requirements

• Deep understanding of hire-to-retire (H2R) processes on a global scale, including audit and compliance responsibilities
• Demonstrated experience streamlining complex workflows and overlaying AI or automation tools to scale processes
• Hands-on experience with Workday business processes
• Experience with case management platforms such as Zendesk, Jira, or ServiceNow
• Experience with AI automation platforms such as AppScript, NotebookLM, Codex, or similar tools