Employee Relations Partner

Jefferson Health; Philadelphia (Philadelphia County); On-site; USD 110,000 - 160,000; Full time

Job summary

Jefferson Health seeks an Employee Relations Partner to manage complex employee relations matters, partnering with Strategic HRBPs, leadership, Labor Relations, Legal, and Compliance to mitigate risk and improve culture. This role drives enterprise insights through trend analysis and ensures compliant outcomes.

The position leads investigations end-to-end, guides discipline and performance actions, and supports EEOC matters.

Qualifications

• Bachelor’s degree in HR or related field required.
• Minimum 5 years of relevant HR experience.
• Expertise in investigation methodology and credibility assessment.
• Strong knowledge of employment law and compliance.
• Excellent business writing and documentation skills.
• Ability to remain objective and use sound judgment under pressure.
• Risk assessment and analysis of legal exposure.
• Root cause analysis capabilities.

Responsibilities

• Lead complex workplace investigations end-to-end with defensible documentation per policy.
• Ensure respectful treatment of all parties during investigations.
• Serve as enterprise subject matter expert on investigations and ER practices.
• Guide progressive discipline, corrective action, and performance management per Just Culture.
• Manage EEOC/state agency matters and support litigation with statements and docs.
• Conduct adverse impact analyses for actions to minimize legal risk.
• Lead threat assessment and workplace violence response with security and leadership.
• Interpret HR policies and laws, offering risk-informed leadership recommendations.
• Identify systemic risks using data and trends for enterprise interventions.
• Develop and deliver training on investigations, documentation, and compliance.
• Maintain audit-ready case docs, reporting, and confidentiality.

Skills

Investigation Methodology

Credibility Assessment

Employment Law

Compliance Expertise

Business Writing

Documentation Excellence

Objectivity

Judgment Under Pressure

Risk Assessment

Legal Exposure Analysis

Root Cause Analysis

Education

Bachelor’s Degree in Human Resources or related field

Job description

Job Details

The Employee Relations Partner provides specialized expertise in managing complex employee relations matters, ensuring fair, consistent, and legally compliant outcomes. This role partners closely with Strategic HRBPs, leadership, Labor Relations Partners, Legal, and Compliance to mitigate risk and support a positive workplace environment. This role also drives enterprise insights through trend analysis, identifying systemic risks and informing proactive strategies to strengthen culture, reduce liability, and improve employee experience.

Summary

The Employee Relations Partner provides specialized expertise in managing complex employee relations matters, ensuring fair, consistent, and legally compliant outcomes. This role partners closely with Strategic HRBPs, leadership, Labor Relations Partners, Legal, and Compliance to mitigate risk and support a positive workplace environment. This role also drives enterprise insights through trend analysis, identifying systemic risks and informing proactive strategies to strengthen culture, reduce liability, and improve employee experience.

Job Duties

• Lead complex workplace investigations end-to-end, including intake, investigation planning, witness interviews, evidence review, credibility assessments, and final determination with defensible documentation in accordance with Jefferson policy, tools and process.


• Ensures employee respect and care during investigation process for the accuser and the accused


• Serve as the enterprise subject matter expert on investigations and employee relations practices, ensuring consistency and standardization across business units and geographies.


• Provide strategic guidance and execution of progressive discipline, corrective action, and performance management, ensuring alignment with Just Culture principles and organizational standards.


• Manage EEOC charges, state agency complaints, and litigation support, including position statements, documentation, and coordination with legal counsel.


• Conduct adverse impact analyses for reductions in force (RIFs), restructures, and other employment actions to ensure equitable outcomes and minimize legal exposure.


• Lead threat assessment processes and workplace violence response, partnering with security, Legal, and leadership to mitigate risk and ensure safe outcomes.


• Interpret and apply HR policies, employment laws, and regulatory requirements, providing consistent, risk-informed recommendations to leadership and HRBPs.


• Proactively identify and escalate systemic employee relations risks, leveraging data, trends, and case analysis to recommend enterprise-wide interventions in partnership with HRBP’s and leadership.


• Develop and deliver training and guidance for leaders on investigations, documentation, discipline, and compliance standards.


• Maintain comprehensive and audit-ready case documentation, reporting, and tracking, ensuring accuracy, confidentiality, and regulatory compliance.


• Provides support as part of HR team assignments in relation to specific projects and initiatives to support the organization.


• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson. (Do not delete, move or over-write this statement)

Minimum Qualifications

• Bachelor’s Degree in Human Resources or related field


• 5 years of relative HR experience


• Investigation Methodology & Credibility Assessment


• Employment Law & Compliance Expertise


• Business Writing & Documentation Excellence


• Objectivity & Sound Judgment Under Pressure


• Risk Assessment & Legal Exposure Analysis


• Root cause analysis skills

Additional Qualifications

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Primary Location Address

1101 Market, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

For more benefits information, please click here