Employee Relations Operations Process Manager

Apple Inc.; Cupertino (CA); On-site; USD 133,000 - 202,000; Full time

Job summary

An established industry player is on the lookout for an experienced Employee Relations Operations Process Manager. This pivotal role involves managing complex ER processes, ensuring compliance with legal requirements, and fostering strong partnerships across teams. You'll leverage your extensive experience to navigate high-stakes environments, provide subject matter expertise, and lead initiatives that enhance operational efficiency. With a strong focus on analytical skills and attention to detail, you'll play a crucial role in transforming employee relations processes and supporting the adoption of innovative solutions. Join a dynamic team that values inclusion and diversity, and take your career to the next level in a thriving corporate environment.

Benefits

Comprehensive Medical Coverage

Dental Coverage

Retirement Benefits

Employee Stock Purchase Plan

Educational Expense Reimbursement

Discounted Products

Free Services

Discretionary Bonuses

Qualifications

• 7+ years in employee relations and HR processes with legal documentation expertise.
• Strong analytical skills and proficiency in Excel reporting.

Responsibilities

• Manage sensitive ER processes and documentation with precision.
• Lead continuous improvement processes in employee relations.

Skills

Employee Relations Expertise

Human Resources Processes

Presentation Skills

Analytical Skills

Communication Skills

Time Management

Organizational Skills

Attention to Detail

Education

Bachelor's Degree or Equivalent

Tools

Keynote

PowerPoint

Excel

ServiceNow CRM

WorkDay

Job description

Employee Relations Operations Process Manager

Cupertino, California, United States Corporate Functions

Description

Apple is seeking an experienced Employee Relations (ER) Operations Process Manager with a strong background in managing sensitive ER processes. This role requires expertise in ER process execution, complex documentation, data management, and the ability to meet deadlines with precision and efficiency. In this role, you will be responsible for managing sensitive and complex operational activities related to employee relations processes. You will be the primary point of contact for US process execution and be a partner to the Employee Relations Business Partner (ERBP) and People Business Partner (PBP) teams. You’ll also lead and be a key member of various continuous improvement processes across employee relations.

Minimum Qualifications

• 7+ years of deep expertise in employee relations and human resources processes, confident in managing complex legally impacting administration, documentation, and data management.
• Extensive experience in managing processes and related legal and regulatory requirements.
• Strong presentation skills and experience with applications such as Keynote or PowerPoint.
• Highly analytical with a strong proficiency in Excel reporting.
• Executive reporting skills and the ability to use data to highlight and influence.
• Knowledge of US Employment law and ER Processes.
• Bachelor’s degree or equivalent education.

Preferred Qualifications

• Ability to navigate ambiguity in a high-stakes, fast-moving environment with efficiency, discretion, integrity, and confidentiality.
• Ability to foster strong partnerships by actively building trust, promoting open communication, and collaborating effectively to create mutual value and ensure long-term success for all stakeholders.
• Comfortable serving as a key point of contact and providing subject matter expertise to both internal teams and external stakeholders.
• Extraordinary communication and time-management skills with a demonstrated ability to foster positive relationships with people in different disciplines and at different levels.
• Result-oriented and comfortable with ambiguity. Navigating and pivoting in an ever-changing environment does not disrupt you and your goals.
• Exceptional organizational skills with a proven ability to prioritize and manage multiple tasks and projects simultaneously.
• Demonstrate exceptional attention to detail across all aspects of work, ensuring accuracy, consistency, and thoroughness in every task.
• Ensure proper documentation, compliance with legal requirements, and maintenance of process and support materials.
• Experience supporting the transformation of employee relations processes, ensuring smooth adoption of new technologies, tools, or workflows.
• Experience leading ER/HR operational projects and working in a People/Employee Relations global team.
• Experience in project management, leading change, and implementing solutions.
• Strong knowledge of people-centered technologies such as ServiceNow CRM and WorkDay.

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $133,900 and $201,300, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and reimbursement for certain educational expenses — including tuition — related to advancing your career at Apple. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation, and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.