Employee Relations Officer

State of Arizona; Phoenix (AZ); Vor Ort; USD 75.000 - 85.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement plan

Sick leave and vacation

Zusammenfassung

DEPT OF TRANSPORTATION in Arizona seeks an Employee Relations Officer to support mediation, coaching, and performance management across the agency. The role guides managers, conducts investigations, and develops training to improve employee relations.

Remote work within Arizona may be available based on business needs and performance metrics. The position requires HR knowledge, strong communication, and experience with disciplinary processes, policy updates, and conflict resolution.

Qualifikationen

• Experience in employee relations, investigations, coaching, and performance management.
• Knowledge of applicable HR laws and agency rules.
• Ability to interpret policies and provide guidance to management.

Aufgaben

• Facilitates investigations, complaints, appeals, and performance improvement plans.
• Compiles documentation and prepares informational reports for leadership and legal review.
• Provides guidance to supervisors on employee relations, performance, and corrective actions.
• Assists employees in understanding rights and responsibilities and mediates workplace disputes.

Kenntnisse

Interpersonal skills

Written & oral communication

Counseling/mediation

Problem solving

Analytical reasoning

Google Workspace

Ausbildung

Degree in Human Resources or related field

HR certification (PHR/SHRM/HRCI)

Tools

Google Workspace

Jobbeschreibung

DEPT OF TRANSPORTATION

Be a part of an innovative and collaborative team driving a safer transportation system for Arizona.

Employee Relations Officer

Job Location:

Address: Human Resources/Equal Opportunity
206 S 17th Ave
Phoenix, AZ 85007

Posting Details:

Salary Range: $74,999.92 - $84,999.92

Anticipated Salary: $79,999.92

Grade: 22

Closing Date: 10/12/2026

Job Summary:

The Employee Relations Officer (ERO) is responsible for providing support and guidance throughout the agency. Support includes but is not limited to mediation, coaching, progressive discipline, employee development, administrative personnel investigations, and training. Provides and assists leadership with implementing, administering, and analyzing employee performance. The ERO provides mediation and helps foster a positive work relationship between employees, managers, supervisors and administrators. The ERO provides consultative services to all areas within ADOT. The ERO also creates and provides training within various entities at ADOT.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

Facilitates all aspects of employee relations inclusive of investigations, complaints and appeals, performance improvement plans, and progressive discipline.

Compiles documentation, interviews, policies, procedures, statute, state and federal law records, also performs fact finding through research and analysis to build an informational report that will be reviewed by HR/Agency Leadership and Attorney General's Office. Writes letters, memos, reports, presentations and general correspondence.

Provides guidance to supervisors/managers concerning all areas of employee relations. Including management of employee work performance and behaviors, recommending corrective and disciplinary actions and developing strategies to improve employee performance. Partners on policy updates and assessment of processes and rules.

Assists employees in understanding their responsibilities and rights, and advises on dealing with workplace problems in a productive manner. Provides mediation between employees and leaders.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

• Demonstrated knowledge of agency disciplinary practices/procedures, ADOA personnel rules, Arizona Administrative Code and Family and Medical Leave Act
• Demonstrated knowledge of Department of Labor Laws and Practices, Fair Labor Standards Act, Civil Rights Act of 1964 and American with Disabilities Act
• Staffing policies and procedures
• Process improvement/lean strategies

Skill in:

• Outstanding interpersonal skills
• Effective in written and oral communication
• Methods of effective counseling/mediation
• Problem solving and decision making
• Researching, analyzing, and evaluating a wide variety of technical and administrative data
• Exceptional administrative skills
• Interpersonal relations
• Critical thinking and deductive reasoning
• Google Workspace

Ability to:

• Prioritizing and problem solvec>l
• Attention to detail and organization
• Maintain a professional demeanor and remain objective and unbiased
• Provide sound advice to management regarding corrective/disciplinary actions
• Correctly interpret rules, statutes, policies, procedures and directives
• Gather and analyze facts objectively
• Draw logical conclusions and propose practical solutions and problems
• Confidentiality and utmost discretions

Selective Preference(s):

Degree in Human Resources or related field. Human Resources certification (PHR, SHRM, HRCI, etc.). Experience in Human Resources setting (Employee Relations, Generalist, Business Partner, Recruiting, HR Operations).

Pre-Employment Requirements:

This position requires driving or the use of a vehicle as an essential function of the job, and the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The Arizona Department of Administration offers a comprehensive benefits package to include:

• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

Mandatory participation in the Arizona Retirement System (ASRS) is required.

Contact Us:

For questions about this career opportunity, please contact ADOT Human Resources Recruitment via email at [e-mail] or phone call at [phone] option 2.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling [phone] option 3. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. ADOT is an Equal Employment Opportunity Employer.