Employee Relations Manager

HumanEdge; New York (NY); Hybrid; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking an Employee Relations Manager to foster a positive work environment while addressing complex employee issues. This vital role involves managing investigations, providing guidance to HR partners, and ensuring compliance with employment laws. The ideal candidate will have a strong background in employee relations and a passion for coaching and advising others. Join a dynamic team where your expertise will help shape the workplace culture and mitigate risks effectively. If you thrive in a collaborative environment and are ready to make a significant impact, this opportunity is for you.

Qualifications

• 5+ years managing complex employee relations issues and investigations.
• Deep knowledge of federal and state employment laws.

Responsibilities

• Partner with HR to build a strategic Employee Relations Center of Excellence.
• Manage employee relations investigations and guide managers on performance issues.

Skills

Employee Relations Management

Conflict Resolution

Coaching and Advising

Investigation Skills

Knowledge of Employment Laws

Education

Bachelor’s Degree

Tools

HR Case Management System

Job description

Employee Relations Manager, New York City Manhattan

• Location: Manhattan, New York City (Hybrid – 3 days a week in the office)
• Employment Type: Full-Time (Temp-to-Perm opportunity for the right candidate)
• Please send your resume to [e-mail]

Summary:

• The Employee Relations team supports the creation and maintenance of a positive environment for employees and leaders, while mitigating risk to Healthfirst.
• The ER team is responsible for responding to, investigating, and recommending resolutions for varied issues and complaints.
• The ER team is integral to resolving concerns by coaching and advising employees and leaders.
• The ER team also identifies common concerns and opportunities and proposes proactive solutions.
• The ER Manager is a seasoned HR professional.
• He/she will manage and resolve complex employee relations matters in a consistent, empathetic, and legally sound manner.
• As the more experienced team member, he/she will manage escalated matters, be a source of guidance to more junior team members and provide nuanced and challenging coaching to leaders and employees.

Duties & Responsibilities:

• Partner with the Director, Employee Relations, and HR Compliance to build a strategic Employee Relations Center of Excellence.
• Collaborate with and be a go-to resource for HR Business Partners for all Employee Relations issues, offering guidance on performance improvement matters, complex employee situations, and involuntary terminations.
• Guide managers in drafting performance improvement plans and termination documentation.
• Resolve, guide, and facilitate difficult conversations, including involuntary terminations.
• Use solid judgment and discretion when responding to grievances.
• Work on HR Operations projects, implementations, and initiatives.
• Manage employee relations investigations.
• Partner with HR Compliance to create and update HR Policies.
• Counsel HR colleagues and managers on trending employee relations issues, potential risks to the organization, and ways to mitigate risk.
• Prepare and conduct training for internal stakeholders on internal employee relations trends and best practices.
• Use Employee Relations data to prepare charts and reports on trends.
• Partner with the HRBPs to assist in the workforce reduction process.
• Ensure cases are properly logged in the ER and Leave case management system.
• Additional duties as assigned.

Minimum Qualifications:

• 5+ years’ experience managing complex employee relation issues and investigations.
• Bachelor’s degree from an accredited institution.
• Demonstrated experience managing varied employee relations issues.
• Deep knowledge of federal and state employment laws.