Employee Relations Manager

NY STATE ELECTRIC & GAS CORP; City of Rochester (NY); On-site; USD 96,000 - 120,000; Full time

Job summary

NY STATE ELECTRIC & GAS CORP is seeking an Employee Relations Manager in Rochester (or Kirkwood, NY) to lead investigations, advise managers, and ensure compliant, fair workplace practices. The role emphasizes resolving conflicts, guiding performance management, and upholding employment laws in a fast-paced environment.

Responsibilities include impartial investigations, providing manager training, and collaborating with legal and compliance teams; minimal travel within NY is expected.

Qualifications

• BS/BA in relevant discipline; minimum 5 years in employee relations or equivalent experience.
• Experience investigating and managing multiple, complex workplace cases.
• Strong written and oral communication; ability to present reports clearly.
• Knowledge of federal/state employment laws (Title VII, ADA, ADEA, etc.).

Responsibilities

• Conduct thorough, timely, impartial investigations into harassment, discrimination, retaliation, misconduct and other workplace concerns.
• Ensure compliance with policies and employment laws while promoting a fair, safe work environment.
• Provide manager support on employee relations, resolve team conflicts and address performance issues.
• Oversee performance management and develop performance improvement plans.
• Manage multiple complex employee relations cases in a high pace environment.
• Liaise with legal counsel and compliance as required.
• Implement conflict resolution strategies to promote a professional environment.
• Minimal travel required within NY.
• Other duties as assigned.

Skills

Employee relations

Investigation

Conflict resolution

Communication

Time management

Education

BS/BA in relevant discipline

Tools

ServiceNow

Workday

SAP

Microsoft Word

Excel

PowerPoint

Job description

Employee Relations Manager

Reporting to: Director, Employee Relations

Location: Rochester or Kirkwood, NY

Work Type: Office

The base salary range for this position is dependent upon experience and location, ranging from $96,000 to $120,000 plus up to 16% bonus

Position Overview

The Employee Relations Manager role primarily focuses on maintaining positive relationships between employees and the company by addressing concerns, managing conflicts, and providing guidance to managers on employee matters. This position will play a leading role to promote a healthy work environment, resolve conflicts, and ensure compliance with company policies, procedures, employment laws and regulations. The successful candidate will investigate complaints and workplace grievances, oversee performance management, provide manager support, mediate disputes between employees and where appropriate facilitate mutually agreeable solutions.

Key Responsibilities

• Responsible for conducting thorough, timely, and impartial investigations into allegations of harassment, discrimination, retaliation, misconduct, and other workplace concerns.
• Ensures compliance with company policies, employment laws, and best practices while promoting a fair, respectful, and safe work environment.
• Providing manager support including, but not limited, to advising managers on best practices for employee relations, resolving team conflict, addressing performance issues and issuing disciplinary actions, up to and including terminations.
• Overseeing performance management, providing feedback to managers and employees, and developing and implementing performance improvement plans.
• Managing multiple, complex employee relations cases and accommodations in a high pace environment.
• Liaison with legal counsel and compliance as required.
• Implementing conflict resolution strategies to promote a professional work environment.
• Minimal travel required within NY.
• Other duties as assigned.

Qualifications

• BS/BA in relevant discipline with a minimum of 5 years in employee relations (equivalent experience will be considered).
• Highly proficient at both effectively organizing time to meet deadlines and producing clear, well-structured written communication.
• Experience investigating and managing multiple, complex cases related to harassment, discrimination, compliance and workplace issues.
• Excellent oral and written communication skills include active listening, confidence, respect, and the ability to consider the audience.
• Ability to present reports and trainings in a concise and efficient manner.
• Working knowledge of key federal and state laws that govern the workplace, including anti-discrimination laws like Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), the Age Discrimination in Employment Act (ADEA), as well as laws regarding harassment, retaliation, wage and hour regulations, family and medical leave, and other aspects of employment practices.
• Experience in using basic Microsoft programs, including but not limited, to Word, Excel and PowerPoint.
• Experience in using case management software (i.e., ServiceNow), Workday and SAP #LI-OFFICE #LI-JO1

Company

NY STATE ELECTRIC & GAS CORP

Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.

Equal Employment Opportunity

At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.

If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at [e-mail].

Additional Employee Notes

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.

Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas.

NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee’s management.

Job Posting End Date: October-30-2026

Company Information

We are one of the main energy companies in the world, a leader in renewables, which champions the energy transition towards a low-emissions economy. We supply energy to nearly 100 million people in dozens of countries and develops its renewable, network and commercial activities in Europe (Spain, the United Kingdom, Portugal, France, Germany, Italy and Greece), the United States, Brazil and Australia and maintains markets such as Japan and Poland, among others, as growth platforms.

Get Involved

Do you want to be part of the energy of the future? Do not hesitate, join us!