Employee Relations Lead — Investigations & Policy

Alcon; Huntington (WV); On-site; USD 105,000 - 136,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Flexible time off

Job summary

Alcon is seeking a Manager, Employee Relations to support the Americas region. You will lead investigations, advise HR and business leaders, and ensure consistent application of policies across functions.

The role requires strong knowledge of U.S. employment laws, excellent stakeholder management, and a track record of driving compliant ER operations while enhancing the employee experience. You will also contribute to analytics, dashboards, and cross-functional projects.

Qualifications

• The ability to fluently read, write, understand and communicate in English.
• Minimum 5 years of relevant Employee Relations experience.
• Strong knowledge of U.S. employment laws and HR practices.

Responsibilities

• Managing employee relations cases and conducting workplace investigations involving employee complaints, policy violations, workplace conduct concerns, and other sensitive matters.
• Partnering with HR, Legal, Compliance, and business leaders to provide guidance on employee relations issues, performance management, disciplinary actions, and policy interpretation.
• Coaching leaders through difficult employee conversations, corrective actions, and conflict resolution.
• Overseeing employee relations operations, including case documentation, reporting, process administration, employee separations, and compliance-related activities.
• Supporting workforce changes such as reorganizations, reductions in force, position eliminations, and associated employee communications.
• Helping ensure consistent application of policies and employment practices while identifying and mitigating employee relations and compliance risks.
• Leading or contributing to process improvement initiatives, training programs, and operational enhancements that improve efficiency and strengthen the employee experience.

Skills

Fluent English

5 Years of Relevant Experience

Education

Bachelor's Degree

Job description

Alcon is seeking a Manager, Employee Relations to support the Americas region. You will lead investigations, advise HR and business leaders, and ensure consistent application of policies across functions.

The role requires strong knowledge of U.S. employment laws, excellent stakeholder management, and a track record of driving compliant ER operations while enhancing the employee experience. You will also contribute to analytics, dashboards, and cross-functional projects.