Employee Relations Lead: Investigations & Compliance

City of Wilmington; Wilmington (NC); On-site; USD 85,000 - 120,000; Full time

Job summary

City of Wilmington seeks an experienced HR leader to serve as Employee Relations Manager, strengthening our workforce and fostering fairness, accountability, and trust. You will lead HR initiatives, oversee complex employee relations matters, and partner with city leaders to address workforce challenges and develop solutions that support both employees and organizational goals.

You will lead HR staff and programs, manage strategic projects, and implement policies advancing city priorities while

Qualifications

• Bachelor’s degree and five years of progressive experience in employee relations, compliance, or administrative investigations, with two years of supervisor and program management experience.
• Valid driver’s license.
• HR certification or investigation-related certification preferred (required within 1 year of hire).
• Strong analytical, judgment, discretion, and ability to manage sensitive matters in a municipal environment.

Responsibilities

• Oversees administrative investigations into alleged violations of City policies and employment standards.
• Manages the full investigation lifecycle, including intake, planning, execution and delivery of the final report.
• Develops investigative strategies, establishes scope and allocates resources appropriately.
• Conducts structured, unbiased interviews with complainants, respondents, and witnesses.
• Reviews, evaluates, and synthesizes documentary, electronic, and other forms of evidence.

Skills

Analytical skills

Written & verbal communication

Confidentiality & discretion

Leadership & supervision

Education

Bachelor’s degree in HR, Public Administration, Business Admin, Criminal Justice, Organizational Psychology, or related field

SHRM-CP / SHRM-SCP / PHR / SPHR or investigation-related certification (preferred)

Job description

City of Wilmington seeks an experienced HR leader to serve as Employee Relations Manager, strengthening our workforce and fostering fairness, accountability, and trust. You will lead HR initiatives, oversee complex employee relations matters, and partner with city leaders to address workforce challenges and develop solutions that support both employees and organizational goals.

You will lead HR staff and programs, manage strategic projects, and implement policies advancing city priorities while