Employee Relations Lead — Grievance & Investigations

Charlotte Area Transit System; Charlotte (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

The Charlotte Area Transit System is seeking an HR Supervisor for Employee Relations. This key position leads employee relations activities, overseeing grievance procedures and guiding supervisors through complex workplace issues.

You will manage casework, ensure compliance with policies, and supervise a team of specialists while fostering a stable and supportive work environment within a union-influenced transit system.

The role requires extensive knowledge of employee relations practices and a strong ability to coach and support leadership across divisions.

Qualifications

• Strong knowledge of employee relations practices and policies.
• Experience managing grievance and ESC hearing processes.
• Ability to coach and guide supervisors effectively.

Responsibilities

• Oversee and manage employee relations operations.
• Lead grievance and ESC hearings as HR representative.
• Coach supervisors on performance management.

Skills

Employee relations management

Grievance handling

Coaching supervisors

Workplace investigations

Document review

Education

Bachelor's degree in Human Resources or related field

Job description

The Charlotte Area Transit System is seeking an HR Supervisor for Employee Relations. This key position leads employee relations activities, overseeing grievance procedures and guiding supervisors through complex workplace issues.

You will manage casework, ensure compliance with policies, and supervise a team of specialists while fostering a stable and supportive work environment within a union-influenced transit system.

The role requires extensive knowledge of employee relations practices and a strong ability to coach and support leadership across divisions.