Employee Relations Lead

Coordinated Care Alliance NY; Village of East Syracuse (NY); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an Employee Relations Lead to support management in navigating complex employee relations issues. This role involves proactive assessment and resolution of employee matters in line with labor laws, providing HR policy guidance, and conducting investigations. The ideal candidate will possess a Bachelor's degree and have at least five years of relevant experience. Strong communication skills and a proactive approach are essential. Join a forward-thinking organization dedicated to enhancing workplace culture and employee satisfaction.

Qualifications

• 5+ years of relevant experience in HR and employee relations.
• Understanding of HR-related laws such as Title VII, FLSA, and ADA.

Responsibilities

• Provide guidance on employee relations issues and HR policies.
• Conduct investigations into employee concerns and recommend resolutions.
• Identify training needs and prepare related trainings.

Skills

Employee Relations

HR Policy Guidance

Investigation Skills

Communication Skills

Time Management

Proactive Initiative

Education

Bachelor's Degree

Tools

Microsoft Office Suite

Paycom

Job description

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Job Summary

The Employee Relations Lead provides support and guidance to the organization’s management team to work through complex employee relations issues. This position will pro-actively assess, address, and resolve employee relations matters in accordance with federal, local, and state labor law.

• Serves as Employee Relations liaison to support with the performance management process.
• Provides HR policy guidance and interpretation to management, requiring authoritative knowledge of policies, procedures, and applicable laws.
• Assists or conducts investigation of employee concerns, documents findings, and recommends resolutions.
• Apprises leadership of incidents and any noted patterns, via Incident Management meetings/process.
• Collaborates with Benefit Managers and the Director of Human Resources on employee requests for reasonable accommodation.
• Maintains knowledge of the Employee Handbook, including time accruals/procedures, benefits, leaves of absence, reasonable accommodations, and other common employee inquiries, to articulate correctly and thoroughly at first instance and in accordance with established practices and interpretations.
• Leads or participates in HR or interdisciplinary meetings on topical items or concerns. Listens to all participants, analyzes and synthesizes information, and recommends actions and solutions, in accordance with best practices.
• Identifies training needs and prepares and/or presents trainings related to HR across the organization.
• Provides observations, insights, and recommendations to enhance best practices.
• Provides other guidance or assistance within HR or the organization, as needed.
• Participates in various projects as assigned.
• Performs other duties as assigned.
• Must possess a valid Driver’s License from New York or a contiguous state (Connecticut, New Jersey, Pennsylvania, Vermont) OR have the ability to use public transportation for meetings in person in the community and office as needed.

Education and Experience

• Bachelor’s Degree required.
• Minimum of 5 years of relevant experience required.
• Understanding of HR-related and applicable laws such as Title VII, FLSA, FMLA, ERISA, ADA, ADEA, COBRA, HIPAA, and other statutes.
• Excellent oral and written communication skills.
• Proficient with Microsoft Office Suite or related software.
• Proactive, independent, with the ability to take initiative.
• Excellent time management skills and ability to meet deadlines.
• Experience in an OPWDD or DOH environment preferred.
• Experience with Paycom preferred.
• Strong integrity and commitment to serving people with I/DD and their families.
• Ability to work autonomously and demonstrate professionalism, respect, and teamwork.

Additional Information

CCANY provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. The policy applies to all employment terms and conditions, including recruiting, hiring, promotion, termination, and training.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Other
• Job function: Human Resources
• Industries: Health and Human Services

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