Employee Relations Consultant

Jones Lang LaSalle Incorporated; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) plan with company matches

Medical, Dental & Vision care

Paid parental leave

Job summary

Jones Lang LaSalle seeks an Employee Relations Consultant to assess and resolve employee issues, mitigate risk, and align actions with company policy. You will lead investigations, advise senior leaders, and contribute to ER training and COE improvements.

The role focuses on collaboration across business lines and HR Centers of Excellence in the US, with occasional travel and an on-site location in Chicago or Dallas. A strong background in employment law is required.

Qualifications

• Bachelor’s degree in HR, Industrial or Labor Relations or related field.
• 5+ years of employee relations experience.
• Experience with HR investigations and policy interpretation.

Responsibilities

• Assess and resolve employee issues while mitigating risk for the firm.
• Lead investigations into potential employment law violations and compile findings.
• Coach and advise executives, HR Partners, and leadership on complex matters.
• Develop training programs, tools, templates, and processes for ER COE.

Skills

Employment law knowledge

Investigation skills

Project management

Data analysis

Communication skills

HR systems familiarity

Collaboration

Decision making

Diplomacy

Education

Bachelor’s degree in HR or related field

Post-graduate HR or Legal experience preferred

Tools

Navex

ServiceNow

Workday

Job description

What this job involves

The Employee Relations Consultant assesses and helps resolve employee issues while providing recommendations to mitigate risk for the firm. This role concentrates on addressing gaps in perception, understanding, or performance expectations between employees and management. Moreover, the Employee Relations Consultant recommends solutions that align with JLL's commitment to fair and equitable treatment of its employees and promote JLL's best interests. The Employee Relations Consultant will actively promote collaboration and help all business lines and HR Centers of Excellence working towards supporting the US region. Additionally, they will play a key role in enhancing the ER Center of Excellence (COE) function by actively contributing to the creation of training programs, tools, templates, processes, reference materials, and other projects. This position reports directly to the US Head of Employee Relations Functions as a collaborative coach, providing guidance and support to the performance team and HR colleagues Partners with the ER Lead to oversee and advise on workforce reduction initiatives, mitigating associated risks. Conducts investigations of potential employment law violations, including Title VII, FMLA, ADA, FLSA, and NLRA. Independently resolves complex ER cases by gathering relevant information, analyzing findings, and applying company policies to reach conclusions. Consults, guides, coaches, and advises senior executives, HR Business Partners, and HR Leadership team members in collaboration with legal on high-risk and complex matters. Identifies and resolves employee concerns through recommended actions and oversight. Analyzes case trends to recommend HR and business strategies, addressing systemic issues through proactive coaching and training. Maintains accurate and exemplary investigation records; provides case management and data entry guidance to their colleagues as needed. Collaborates on evaluating and refining internal policies and processes to enhance operational efficiency. Occasional travel may be required.

Qualifications

• TECHNICAL Extensive knowledge of employment, wage, and hour, FMLA, and EEO laws and regulations.
• Expertise in internal investigation principles.
• Strong project management skills.
• Skilled in gathering, synthesizing, analyzing, and reporting ER data.
• Ability to effectively communicate data, trends, and their impact on the team and company.
• Proficient in Microsoft Office applications, Teams, and other telecommunications software.
• Familiarity with HR systems such as Navex, ServiceNow, or Workday
• INTERPERSONAL Exceptional written and verbal communication skills.
• Proven experience in managing and building high-performing teams.
• Excellent decision-making skills with tact and diplomacy.
• Strong collaboration, conflict resolution, and negotiation skills.
• Results-focused with the ability to coordinate with diverse disciplines.
• Applies relevant actions based on policies, procedures, and business practices.
• Proven integrity and confidentiality skills.
• Maintains neutrality and calm demeanor in tense situations.
• Influences leaders and colleagues, skilled counselor, consultant, and facilitator.
• Cultivates relationships with Legal, Ethics & Compliance, senior business leaders, and HR People Partners.
• EDUCATION AND EXPERIENCE Bachelor’s degree in HR, Industrial or Labor Relations or related field (Post-graduate HR or Legal experience preferred).
• 5+ years of employee relations experience.
• PREFERRED, BUT NOT REQUIRED Bilingual Spanish Speaker
• This position does not provide visa sponsorship.
• Candidates must be authorized to work in the United States without sponsorship.
• Expected compensation for this position: 90,000.00 – 120,000.00 USD per year
• Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
• Location: On-site –Chicago, IL, Dallas, TX

Benefits

• Personalized benefits that support personal well‑being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

Additional Information

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.