Employee Relations Consultant

Integral Ltd.; Dallas (TX); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Jones Lang LaSalle Incorporated seeks an Employee Relations Consultant to resolve employee issues, advise executives, and support ER initiatives across the US. You will investigate potential policy violations, gather facts, and apply company policies to complex cases while maintaining confidentiality.

You will collaborate with HR teams, develop training tools, and analyze ER trends to guide proactive coaching and risk mitigation. Some travel may be required as part of this role.

Qualifications

• Bachelor's degree or higher in HR, Industrial or Labor Relations or related field.
• 5+ years of employee relations experience.
• Post-graduate HR or Legal experience preferred.

Responsibilities

• Assess and resolve employee issues while mitigating risk for the firm.
• Promote collaboration across US region and ER COE; support training initiatives.
• Develop training programs, tools, templates, processes, and reference materials.
• Investigate potential employment law violations (Title VII, FMLA, ADA, FLSA, NLRA).
• Independently resolve complex ER cases by gathering information and applying policies.
• Consult with senior executives, HR Business Partners, and HR leaders on high-risk matters withLegal collaboration.
• Identify and address employee concerns with recommended actions and oversight.
• Analyze case trends to inform HR and business strategies.
• Maintain accurate investigation records and assist with data entry for colleagues.
• Collaborate on refining internal policies to improve efficiency.
• Occasional travel may be required.

Skills

Communication skills

Collaboration

Project management

Data interpretation & reporting

HR systems

MS Office/Teams

Bilingual Spanish

Education

Bachelor's degree in HR/Industrial or Labor Relations

5+ years in employee relations

Tools

Navex

ServiceNow

Workday

Job description

**JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.What this job involves -The Employee Relations Consultant assesses and helps resolve employee issues while providing recommendations to mitigate risk for the firm. This role concentrates on addressing gaps in perception, understanding, or performance expectations between employees and management. Moreover, the Employee Relations Consultant recommends solutions that align with JLL's commitment to fair and equitable treatment of its employees and promote JLL's best interests.The Employee Relations Consultant will actively promote collaboration and help all business lines and HR Centers of Excellence working towards supporting the US region. Additionally, they will play a key role in enhancing the ER Center of Excellence (COE) function by actively contributing to the creation of training programs, tools, templates, processes, reference materials, and other projects. This position reports directly to the US Head of Employee Relations* Functions as a collaborative coach, providing guidance and support to the performance team and HR colleagues* Partners with the ER Lead to oversee and advise on workforce reduction initiatives, mitigating associated risks.* Conducts investigations of potential employment law violations, including Title VII, FMLA, ADA, FLSA, and NLRA.* Independently resolves complex ER cases by gathering relevant information, analyzing findings, and applying company policies to reach conclusions.* Consults, guides, coaches, and advises senior executives, HR Business Partners, and HR Leadership team members in collaboration with legal on high-risk and complex matters.* Identifies and resolves employee concerns through recommended actions and oversight.* Analyzes case trends to recommend HR and business strategies, addressing systemic issues through proactive coaching and training.* Maintains accurate and exemplary investigation records; provides case management and data entry guidance to their colleagues as needed.* Collaborates on evaluating and refining internal policies and processes to enhance operational efficiency.* Occasional travel may be required.**TECHNICAL*** Extensive knowledge of employment, wage, and hour, FMLA, and EEO laws and regulations.* Expertise in internal investigation principles.* Strong project management skills.* Skilled in gathering, synthesizing, analyzing, and reporting ER data.* Ability to effectively communicate data, trends, and their impact on the team and company.* Proficient in Microsoft Office applications, Teams, and other telecommunications software.* Familiarity with HR systems such as Navex, ServiceNow, or Workday**INTERPERSONAL*** Exceptional written and verbal communication skills.* Proven experience in managing and building high-performing teams.* Excellent decision-making skills with tact and diplomacy.* Strong collaboration, conflict resolution, and negotiation skills.* Results-focused with the ability to coordinate with diverse disciplines.* Applies relevant actions based on policies, procedures, and business practices.* Proven integrity and confidentiality skills.* Maintains neutrality and calm demeanor in tense situations.* Influences leaders and colleagues, skilled counselor, consultant, and facilitator.* Cultivates relationships with Legal, Ethics & Compliance, senior business leaders, and HR People Partners.**EDUCATION AND EXPERIENCE*** Bachelor's degree in HR, Industrial or Labor Relations or related field (Post-graduate HR or Legal experience preferred).* 5+ years of employee relations experience.**PREFERRED, BUT NOT REQUIRED*** Bilingual Spanish SpeakerThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.**Expected compensation for this position:**90,000.00 - 120,000.00 USD per year*Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.***Location:**On-site -Chicago, IL, Dallas, TXIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!**Personalized benefits that support personal well-being and growth:**JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:* 401(k) plan with matching company contributions* Comprehensive Medical, Dental & Vision Care* Paid parental leave at 100% of salary* Paid Time Off and Company Holidays* Early access to earned wages through Daily PayAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.***JLL Privacy Notice***Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle (\"JLL\") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.**California Residents only**If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.Pursuant to the Los Angeles Fair Chance Initiative for Hiring