Operations Administrator

Jones Lang LaSalle Incorporated; United States; Hybrid; USD 55,000 - 68,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking an Operations Compliance Coordinator to provide administrative support for account programs across a global portfolio. The role emphasizes contract tracking, onboarding processes, and KPI reporting, with heavy use of Excel and SharePoint.

The position is remote, with responsibilities spanning engineering, health, safety, environmental, and quality initiatives. You will extract reports, maintain documentation standards, track critical dates, and support

Qualifications

• 2–5 years of relevant experience or an equivalent combination of education and experience.
• High proficiency in MS SharePoint and MS Office programs, with emphasis on Excel.
• Strong organizational and analytical skills.
• Experience leveraging AI tools within established use guidelines.
• Experience supporting contract compliance or audit programs.
• Familiarity with Microsoft Teams and SharePoint collaboration tools in a remote work environment.

Responsibilities

• Build and maintain relationships through regular communications, written correspondence, and virtual meetings.
• Utilize MS Excel and SharePoint to organize, analyze, and report program data.
• Oversee and maintain contract tracking and standardization tools in SharePoint, including draft agreements and the contract log.
• Track critical dates across programs, such as renewals, deadlines, and milestones, partnering with business lines to drive compliance.
• Extract and prepare reports from tracking databases to support KPI reporting and monthly check-ins.
• Provide administrative support for onboarding programs and annual internal audit programs.
• Incorporate AI tools into daily work per guidelines and apply branding to visual storytelling.

Skills

MS SharePoint

MS Office

Excel

Job description

Operations Administrator### Operations AdministratorApply: Remote: Lansing, MI: Chicago, IL: Detroit, MI: Baltimore, MD: Atlanta, GA: Full time: Posted Today: REQ547180**JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.**Operations Compliance Coordinator – JLL****What this job involves:**This role provides administrative support for account Operations programs, ensuring consistent standards across a global portfolio. Working closely with the Global Performance & Compliance Lead, this position supports the operations team with contractual agreements, onboarding processes, and other account programs, including engineering, health, safety, environmental, and quality initiatives. Key priorities include maintaining high-accuracy tracking tools, standardizing contract documentation, and helping the account team reach its targets.**What your day-to-day will look like:*** Build and maintain strong relationships through regular communications, written correspondence, and virtual meetings.* Utilize Microsoft Excel and SharePoint to organize, analyze, and report program data.* Oversee and maintain contract tracking and standardization tools in SharePoint, including draft agreements and the contract log.* Track critical dates across programs, such as renewals, deadlines, and milestones, partnering with business lines to drive compliance.* Extract and prepare reports from tracking databases to support KPI reporting and monthly check-ins.* Provide administrative support for onboarding programs and annual internal audit programs.* Incorporate AI tools into daily work according to JLL's AI use guidelines, applying JLL branding to visual storytelling.**Required Qualifications:*** 2–5 years of relevant experience or an equivalent combination of education and experience.* High proficiency in MS SharePoint and MS Office programs, with emphasis on Excel.**Preferred Qualifications:*** Exceptional organizational skills with a strong analytical mindset to manage complex documents accurately and efficiently.* Administrative mindset focused on meeting deadlines and delivering consistent program results.* Experience leveraging AI tools within established use guidelines.* Familiarity with Microsoft Teams and SharePoint collaboration tools in a remote work environment.* Experience supporting contract compliance or audit programs.* Knowledge of engineering, health, safety, environmental, or quality program support.**Location:** RemoteAt JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.JLL is an Equal Opportunity Employer committed to diversity and inclusion.This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. **Expected compensation for this position:** 55,300.00 – 67,800.00 USD per year *Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.* **Location:**Remote –Atlanta, GA, Baltimore, MD, Chicago, IL, Detroit, MI, Lansing, MI**Job Tags:**Legal Compliance If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!**Personalized benefits that support personal well-being and growth:** JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:* 401(k) plan with matching company contributions* Comprehensive Medical, Dental & Vision Care* Paid parental leave at 100% of salary* Paid Time Off and Company Holidays* Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.***JLL Privacy Notice***Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.**California Residents only**If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Accepting applications on an ongoing basis until candidate identified.