Senior Analyst, HR Operations

Jones Lang LaSalle Incorporated; Chicago (IL); On-site; USD 102,000 - 149,000; Full time

Benefits offered by this job

401(k) plan with matching

Medical, Dental & Vision care

Paid parental leave

PTO & Holidays

Daily Pay

Job summary

Jones Lang LaSalle Incorporated is seeking a Senior Analyst, HR Operations in Chicago, IL. You will resolve complex employee data issues, manage audits, and coordinate with Equifax for I-9 compliance and offboarding processes.

This role supports global mobility, Workday Help, and governance initiatives. The ideal candidate has 3–4 years in HR or client services, with Workday familiarity and strong MS Office skills.

Qualifications

• Experience in HR data management and government/state audits.
• Strong analytical skills and attention to detail.
• Experience with HR systems (Workday) and service/case management.
• Knowledge of I-9 compliance and Equifax coordination is preferred.
• Knowledge of Case Management tools ServiceNow/Workday Help is an added advantage.
• Proficient/Advanced knowledge of MS Office Suite (Word, Excel, Outlook).
• Excel pivot tables and VLOOKUP are additional advantages.
• Bachelor’s/master’s degree preferred; 3-4 years HR or client services experience preferred.

Responsibilities

• Resolve complex cross-functional employee data issues with HR Partners and Shared Services.
• Coordinate data submissions with government/state offices to meet deadlines.
• Serve as HR systems expert and resolve data escalations in Workday Help.
• Support visa escalation and global mobility processes with the Immigration team.
• Handle complex HR queries through Workday Help, including compliance, I-9 and Equifax matters.
• Develop and maintain a knowledge base for business deliverables and complex issues, identifying service gaps and implementing process improvements.
• Build and maintain strong relationships across the organization and with vendors to support governance and compliance initiatives.

Skills

Vendor management

I-9 management

Workday

Case management

MS Office

Pivot tables

VLOOKUP

Dashboards

HR experience

Education

Bachelor's/Master's degree preferred

Tools

ServiceNow

Workday Help

MS Office

Job description

## Senior Analyst, HR OperationsApply: On-site: Chicago, IL: Full time: Posted Today: REQ542000**JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Role must be in our Chicago AON Center office 3 days per week**Role Description:**The Senior Analyst ensures timely resolution of complex cross-functional employee data issues involving managers, HR Partners, and offshore Shared Services teams. The role manages government and state audits, including execution, analysis, submission, and coordination with legal teams. This position collaborates with Equifax to ensure compliance and business requirements for I9 management and offboarding processes are fulfilled. This role helps to manage compliance analytics and reporting,**What this job involves:*** Work with government and state offices on required data submissions and ensure deadlines are met.* Coordinate between Equifax Team and JLLT integration team for system changes and issues.* Serves as HR systems expert to HR support teams. Helping to resolve system and data escalations.* Assist with global/regional and local projects, including work visa escalation with the Immigration and Global Mobility team.* Handle complex HR queries through Workday Help. Including compliance, I9 and Equifax matters.* Assist with HR technology upgrades, testing and implementation.§ Develop and maintain a knowledge base for business deliverables and complex issues by identifying service gaps and implementing process improvements to enhance user experience.* Build and maintain strong working relationships across the organization and with vendors to support collaboration, knowledge sharing, and successful execution of governance and compliance initiatives* undefined **Key Skills** Experience in vendor management to execute day-to-day services and support.Understanding of I9 management.Strong understanding of compliance audits and analyticsPrevious experience in Workday system preferred.Knowledge of Case Management tool ServiceNow/Workday Help is an added advantage.Proficient/Advanced Knowledge on MS Office Suite skills like Word, Excel, Outlook.Preparing excel pivot table, Vlook Up, and analytical dashboards is an added advantage.Bachelor’s/master’s degree preferred3-4 years of experience in HR or client services role is preferred **Sound like you? In this role, your key responsibilities will include:** Highly organized and self-motivated Ability to work in a fast-paced environment with constant deadlinesGood customer service and communication skills using efficient processesProactive in achieving results and seeking improvementsStrong teamwork interaction and orientation Attention to detail and ability to work towards tight deadlinesAbility to adapt and drive change to develop efficiencies/productivity Result oriented and proactive in achieving results **What we can do for you:** At JLL, We make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today!This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. **Expected compensation for this position:** 102,300.00 – 148,500.00 USD per year *Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.* **Location:**On-site –Chicago, IL If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!**Personalized benefits that support personal well-being and growth:** JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:* 401(k) plan with matching company contributions* Comprehensive Medical, Dental & Vision Care* Paid parental leave at 100% of salary* Paid Time Off and Company Holidays* Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.***JLL Privacy Notice***Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.**California Residents only**If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Accepting applications on an ongoing basis until candidate identified.