Employee Labor and Relations Analyst (Human Resources Analyst II)

Baltimore County; Towson (MD); On-site; USD 65,000 - 85,000; Full time

Job summary

Baltimore County in Towson, MD seeks an experienced Employee Relations professional to administer the County's Labor and Employee Relations program. You will handle investigations, FMLA processes, and coordination with HR liaisons.

Required are a bachelor's degree in HR or related field and two years of professional HR experience; substitute options apply. The role includes training coordination and EAP oversight.

Qualifications

• Bachelor's degree in HR administration, business, public administration, education, psychology, or related field.
• Two years of professional experience in human resources administration.
• Substitution rules allow degree/experience trade-offs as described in the posting.

Responsibilities

• Administers the County's Labor and Employee Relations program in compliance with federal/state laws and County rules.
• Assists departments with interpretation of laws, policies, regulations, MOUs.
• Drafts correspondence, reports, and HR issue research.
• Coordinates employee development programs and manages the Employee Assistance Program.
• Facilitates FMLA review and coordinates with HR liaisons for proper administration.
• Conducts confidential investigations and prepares Workplace Investigation/Conclusion & Recommendation reports.
• Maintains relationships with department heads and HR liaisons to support investigations.

Skills

Investigative skills

Judgment and decision-making

Written communication

Spreadsheet skills

Interpersonal relationships

Education

Bachelor's degree in HR administration or related field

Tools

Spreadsheets (Excel)

Job description

Pay Schedule VI, Grade 30, Regular Schedule: 35 hours per week

A vacancy exists in the Employee and Labor Relations Division, Office of Human Resources.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants.

All interested transfer and promotional candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experiences on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You can attach your transcript(s) or license(s) to your application.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Under the direction of the ELR Division Chief and Manager of ELR, administers the County's Labor and Employee Relations (ELR) program in conformance with Federal and State laws and applicable County rules and policies; and assists with oversight of the daily functions. Handles employee investigations, Reasonable Workplace Accommodations (RWA), FMLA administration and EAP referrals.

• Assists departments in the interpretation and application of laws, rules, regulations, policies and procedures and memorandum of understandings.
• Drafts correspondence, reports and documents; Conducts research on various employee relations or human resources issues.
• Coordinates with management in providing a variety of employee developmental programs including but not limited to mandatory training programs; Manages the Employee Assistance Program.
• Facilitates FMLA review and approval process, and coordinates with employees to ensure submittals are complete; works with HR Liaisons to ensure FMLA is administered appropriately according to law.
• Engages in Interactive Process for RWA with employee, managers, HR liaisons, and other impacted parties to ensure the process is adhered to according to law and standards.
• Conducts thorough, professional, confidential and impartial interviews complainants, respondents, witnesses and reporting parties to gather critical facts for informed decision-making. This includes in-person and virtual investigations.
• Conducts investigations related to employee relations, personnel matters, Article 29 of the Baltimore County Code, and The Trust Act.
• Prepares investigation plans and interview questions by analyzing complaints, identifying key issues, potential witnesses and necessary documentation.
• Foster and maintain professional working relationships with Department Heads and HR Liaisons across the county to facilitate collaborative recommendations on investigation outcomes.
• Serves as the primary point of contact for employees and managers regarding employee relations issues, disciplinary actions, and conflict resolution.
• Conducts site visit(s) to the complainant's place of employment, and other relevant locations, if appropriate, as determined by circumstances.
• Analyzes all the gathered information in order to prepare the Workplace Investigation Report and the Conclusion & Recommendation Report.
• Performs other work as assigned.

(NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.)

Graduation from an accredited college or university with a bachelor's degree, preferably in human resources administration, business or public administration, education, or psychology;

plus

Two (2) years' professional experience in human resources administration.

(Experience in human resources administration may be substituted on a year-for-year basis up to a maximum of four years for the required education. Education beyond a bachelor's degree in human resources administration, business or public administration, education, psychology, or law may be substituted on a year-for-year basis up to a maximum of two years for the required experience.)

Knowledge, Skills, and Abilities (Full Performance)

• Knowledge of the County's labor and employee relations policies, processes, and procedures.
• Knowledge of human resources practices, procedures and methods including the bargaining units representing employees of the County.
• Considerable knowledge of the Rules & Regulations of the County's Personnel Management System with emphasis on interpretation and application.
• Knowledge of EEOC, EEO, DOL, FMLA, ADA, PWRA, Religious Accommodations, Title VII of the Civil Rights act of 1964, and other employment related laws, rule, and regulations.
• Skills in employee related investigative techniques.
• Ability to exercise sound judgment in analyzing facts and arriving at conclusions for recommending action.
• Ability to set up and manipulate spreadsheets using one or more electronic spreadsheet software programs.
• Ability to express oneself and document events effectively and accurately, both orally and in writing with particular emphasis in responding to grievances.
• Ability to maintain effective working relationships with employees at all levels of the organization, Union Officers and representatives, and others with whom the Division comes in contact in the performance of its work.

Proof ofLicenses, Certifications and Education

Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Proof of Degree Equivalency

Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. www.WES.org

Mail or deliver documents to:
ATTN: Human Resources Analyst II - Employee and Labor Relations
Office of Human Resources
Baltimore County Government
308 Allegheny Ave.
Towson, MD 21204

You can attach your transcript(s) or license(s) to your application.

EXAMINATION PROCEDURE

Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.

Assessment Test

Applicants selected for the position must successfully complete a computer applications skills proficiency test.

Physical and Environmental Conditions

The work of this classification is essentially sedentary. Some positions may involve occasional travel between work sites.

Employment Background Investigation

Applicants selected for an appointment to a position in Baltimore County must successfully complete a employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.