Employee Housing & Onsite Living Coordinator

XANTERRA TRAVEL COLLECTION; Tusayan (AZ); On-site; USD 34,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off and Holidays

Disability Insurance

401k with match

Life and AD&D Insurance

Employee Assistance Program

Wellness Programs

Learning and Development Programs

Free Grand Canyon National Park pass

Free Grand Canyon Railway Train rides

Access to hotel fitness center and spa

Job summary

XANTERRA TRAVEL COLLECTION's Grand Hotel and Grand Canyon Hotel & Suites in Tusayan are seeking an Employee Residence Coordinator to manage employee housing, move-ins/outs, inspections, and communications, supporting onboarding and daily living standards.

You will partner with HR and Facilities to resolve issues, maintain records, plan seasonal housing, and uphold a respectful residential environment while ensuring safety and service quality for staff living near the Grand Canyon.

Qualifications

• High school diploma or equivalent.
• Minimum 2 years of experience in employee housing, facilities coordination, HR support, or a related administrative/customer service role.
• Valid driver’s license.
• Proficiency with Microsoft Office and the ability to learn property/HR systems and complete accurate data entry.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive employee and housing matters.
• Must be at least 18 years of age and available to work weekends/holidays and varied shifts as business needs require.
• Prior experience leading or scheduling hourly staff (e.g., attendants/housekeeping) preferred.
• Bilingual communication skills preferred.
• Experience with HRIS, work order, or incident tracking systems; CPR/First Aid certification is a plus.

Responsibilities

• Coordinate employee housing move-ins, move-outs, and unit assignments to support onboarding and departures with accurate records and key control.
• Inspect vacant units and common areas to verify cleanliness, safety, and readiness; document findings and follow up on corrective actions.
• Coordinate unit turnovers, cleaning schedules, and checklists; direct Employee Residence Attendants for consistent routines and quality.
• Serve as a primary contact for housing questions; respond promptly while reinforcing housing rules and expectations.
• Identify, report, and track maintenance needs; partner with Facilities/Engineering to prioritize repairs and confirm completion.
• Maintain inventory of housing and cleaning supplies; order and store materials to support operations.
• Support resident communications, postings, and housing notices; remove outdated materials and ensure required information is displayed.
• Promote a respectful living environment; escalate concerns to HR per procedures.
• Coordinate seasonal housing capacity planning with HR and operations.
• Assist transportation and supply runs between housing and services per site procedures.
• Partner with site leadership on housing orientation touchpoints to support a positive resident culture.

Skills

Bilingual communication

Customer service

Confidentiality

Education

High school diploma or equivalent

Tools

Microsoft Office

HR systems

Work order/incident tracking

Job description

XANTERRA TRAVEL COLLECTION's Grand Hotel and Grand Canyon Hotel & Suites in Tusayan are seeking an Employee Residence Coordinator to manage employee housing, move-ins/outs, inspections, and communications, supporting onboarding and daily living standards.

You will partner with HR and Facilities to resolve issues, maintain records, plan seasonal housing, and uphold a respectful residential environment while ensuring safety and service quality for staff living near the Grand Canyon.