Employee Housing Coordinator

Alterra Mountain Company; West Virginia; On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Affordable on-mountain housing

Medical benefits

401k plan

Discounted lift tickets

Employee discounts

Pro deals

Job summary

Alterra Mountain Company in Snowshoe, WV, seeks an organized Administrative Associate to support Employee Housing operations. You will handle daily admin tasks, rent processing, and office duties on-site at Snowshoe Mountain, with a 9–11 month flex schedule.

The role requires a High School Diploma or GED, 1 year of admin experience, and proficiency with MS Office. Housing on-site and company perks are offered as part of employment.

Qualifications

• High School Diploma or GED required.
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• Minimum 1 year of administrative experience with word processing and MS Office.

Responsibilities

• Provide exceptional customer service to employee-tenants and hiring managers.
• Maintain the Employee Housing Daily Activity Report and draft office documents.
• Manage rent processing, tenant accounts, and security deposits.
• Schedule inspections and coordinate with housekeeping and maintenance.
• Handle confidential information with discretion and support department communications.

Skills

Administrative experience

Education

High School Diploma or GED

Driving

Tools

Word processing

Access

Excel

Microsoft Office

Job description

Flex Year Round

Hiring to get ready for the Winter season ASAP!

Work, Play, Get Paid, and Enjoy the Perks!

• Housing: Affordable on-mountain employee housing available for rent.
• Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209
• Pay: $16.50 per hour
• Start Date: Hiring soon!
• This is a Flex Position for 9-11 months per year; you can use your off months to travel or visit friends and family!
• Schedule: May require working early mornings, weekends, and holidays

Employee Perks:

• Medical Benefits - Minimal Essentials Coverage available
• Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
• 401k plan available to any employee over the age of 18
• Discounted Friends and Family Lift Ticket Vouchers
• 50% off Snowshoe Quick Service Restaurants and 30% off Snowshoe Full Service Restaurants (excludes alcohol)
• 40% off Retail Merchandise and 45% off Mountain Essentials (excludes hard goods, 2 hard good sales for employees throughout winter)
• Pro Deals from some of the industry's top brands such as North Face, Darn Tough, and many many more!

We're looking for a highly organized and enthusiastic individual to support our Employee Housing operations. In this role, you will provide vital administrative, secretarial, and office services, ensuring smooth and efficient operations.

Job Responsibilities:

Customer Service

• Delivers exceptional service to employee-tenants and hiring managers, ensuring adherence to departmental policies and procedures.

Administrative

• Maintains and updates the Employee Housing Daily Activity Report.
• Drafts and manages office documents; operates office equipment; screens calls; and handles messages.
• Tracks financial transactions with spreadsheets and communicates discrepancies to accounting; updates the manager on budget and expenditures.
• Orders and manages office, maintenance, and housekeeping supplies.
• Logs monthly office supply budget charges and prepares statistical reports.
• Ensures professionalism by adhering to policies on noise, mingling, and dress code.

Operations

• Provides administrative support to the Employee Housing Manager, including call handling, photocopying, and document preparation.
• Manages Rent Manager tasks: updating tenant accounts, processing rent, and handling account closures and security deposits.
• Schedules and records seasonal and monthly room inspections; prepares eviction notices.
• Collaborates with housekeeping and maintenance for key requests and issue tracking; coordinates spring cleaning and refurbishment projects.
• Completes bi-weekly Facility Analysis inspections and files reports with Risk Management.
• Prioritizes projects independently and contributes to team goals.

Communication

• Handles confidential information with discretion and tact.
• Supports clear communication by managing calls, messages, and orientation programs.
• Maintains strong relationships with all on-mountain departments through effective communication.

Education:

• High School Diploma or GED
• Driving

Preferred Experience:

• 1 year of previous administrative field skills and computer skills of word processing, Access, Excel and Microsoft Office.

All Information above is subject to change at any time.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Snowshoe is an equal opportunity employer.