Employee Health and Benefits Sr. Client Manager

Marsh McLennan Agency; Columbus (GA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401K and company match program

Company-paid life and disability

Generous paid time off

Employee assistance program (EAP)

Tuition reimbursement and professional development opportunities

Job summary

A leading benefits consultancy firm in Columbus, GA, is seeking an Employee Health and Benefits Sr. Client Manager. This role involves conducting financial analyses, managing client relationships, and leading open enrollment meetings. The ideal candidate will have 5-7 years of experience in a relevant field, excellent customer service and communication skills, as well as proficiency in Microsoft Office. Join a supportive, award-winning company culture that values integrity, collaboration, and innovation. Offers competitive benefits including medical, 401K, and professional development opportunities.

Qualifications

• 5-7 years of work-related experience with proficiency in relevant disciplines.
• Experience working with small groups preferred.
• Ability to learn Agency Management and Imaging Systems.

Responsibilities

• Conduct in-depth financial renewal analyses.
• Prepare strategic assessments for clients.
• Lead open enrollment meetings and product/vendor implementations.

Skills

Excellent presentation skills

Written communication skills

Customer service skills

Proficient with Microsoft Office Suite

Education

Bachelor's degree in a relevant field or equivalent experience

Job description

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Employee Health and Benefits Sr. Client Manager at Marsh McLennan Agency (MMA).

Applicants must be within driving distance to our Columbus, GA or West Point, GA office to be considered for this role and have the ability to commute to the office five days a week.

A day in the life.

• Present in depth financial renewal analysis (e.g., renewal underwriting workup, plan value analysis, contribution strategy analysis, self-funded analysis, aggregate reports, etc.)


• Participate in sales presentations & astutely represent/discuss the Client Manager role


• Participate in industry events (could be carrier functions, BAN events, or other related organizations) basically continue to develop as a professional within the industry


• Prepare/present quarterly reports (End of year wrap up, quarterly stewardships, monthly reports)


• Prepare/present strategic assessments for prospective and existing clients


• Prepare/send RFP's


• Renewal analysis (including renewal negotiations, brainstorming for creative solutions, funding strategies, contribution strategies)


• Command of available technology platforms for enrollment and plan communication


• Lead new or renewal product/vendor implementations


• Lead open enrollment meetings


• Develop communication materials in conjunction with Creative department


• Be able to assist with ACA reporting activities (e.g., vendor solicitation & implementation, calculating fees for PCORI/TRF, etc.)


• Be able to assist with benefits admin vendor selection/implementation

Our future colleague.

• Bachelor's degree in a relevant field of work or an equivalent combination of education and work-related experience


• 5-7 years of work-related experience with demonstrated proficiency in multiple disciplines/processes related to the position


• Previous experience working with small groups preferred


• Excellent presentation, written, communication, and customer service skills


• Proficient with Microsoft Word, Excel, Power Point, and Outlook


• Ability to learn Agency Management and Imaging Systems


• Outstanding customer service skills


• A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability

Valuable Benefits.

• Medical, dental and vision insurance


• 401K and company match program


• Company-paid life and disability


• Generous paid time off programs


• Employee assistance program (EAP)


• Volunteer paid time off (VTO)


• Career mobility


• Employee networking groups


• Tuition reimbursement and professional development opportunities


• Charitable contribution match programs


• Stock purchase opportunities

To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw

Follow us on social media to meet our colleagues and see what makes us tick.

• https://www.instagram.com/lifeatmma/


• https://www.facebook.com/LifeatMMA


• https://twitter.com/marsh_mma


• https://www.linkedin.com/company/marsh-mclennan-agency/

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#MMASE