Employee Experience & Programs Lead

Alumni Ventures Group; Boston (MA); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Comprehensive health coverage

Dental and vision plans

401(k) with company match

Company-paid life and disability保险

Unlimited PTO

Generous parental leave

11 company holidays

Job summary

Alumni Ventures in Boston (with Manchester HQ) is seeking a thoughtful People Experience Manager to design and deliver programs that enhance the employee journey and drive engagement.

Reporting to the Chief People Officer, you’ll own programs from idea through design, launch and adoption, lead listening efforts, and partner with HR leaders to scale experiences across countries. You’ll balance creativity with operational rigor to make every touchpoint meaningful.

Qualifications

• 4-6 years of progressive experience across Employee Experience, People Programs, People Operations, HR Business Partnering, or related People roles.
• Bachelor’s degree in Human Resources, Business, Organizational Development, Psychology, or a related field, or equivalent practical experience.
• Demonstrated experience designing and building People programs and employee experiences.
• Strong People judgment and experience serving as a trusted resource to both employees and managers.
• Experience coaching managers and navigating employee relations, performance, and other sensitive People situations.
• Experience owning or meaningfully supporting employee lifecycle processes, including onboarding and offboarding; experience supporting employees across multiple countries is a plus.
• Strong program and project management skills with the ability to take an idea from concept through implementation and adoption.
• A creative and curious approach to People work, with an instinct for identifying opportunities and finding practical ways to make the employee experience better.
• High emotional intelligence and the ability to build credibility and trust across levels and functions.
• Strong operational instincts and attention to detail - you care about both the experience and the execution.
• Comfort operating independently, making judgment calls, and taking ownership while knowing when partnership or escalation is needed.
• Strong written and verbal communication skills with a collaborative, low‑ego approach.
• Comfort working in a growing environment where priorities evolve and there is always something new to build or improve.

Responsibilities

• Shape and continuously improve the employee experience across key moments in the lifecycle.
• Design and build People programs that strengthen connection, engagement, recognition, performance, and the overall employee experience.
• Lead employee listening efforts, including engagement and pulse surveys, and turn feedback and insights into meaningful action.
• Partner with the CPO to identify what AV needs next and take programs from idea through design, launch, adoption, and continuous improvement.
• Bring creativity and fresh thinking to how we engage, connect, recognize, and support employees.
• Partner with our Talent Development leader to help bring learning, manager development, and career growth initiatives to life across the organization.
• Use employee feedback, participation, and data to understand what’s working and continuously improve our programs.

Skills

People Experience

People Programs

People Operations

HR Business Partnering

Employee Experience

Program Management

Employee Lifecycle

Empathy

Communication

Decision Making

Collaboration

Ownership

Education

Bachelor’s degree in Human Resources, Business, Organizational Development, Psychology, or related field

Job description

Alumni Ventures in Boston (with Manchester HQ) is seeking a thoughtful People Experience Manager to design and deliver programs that enhance the employee journey and drive engagement.

Reporting to the Chief People Officer, you’ll own programs from idea through design, launch and adoption, lead listening efforts, and partner with HR leaders to scale experiences across countries. You’ll balance creativity with operational rigor to make every touchpoint meaningful.