Employee Experience Manager

Carleton-College; Northfield (MN); On-site; USD 88,000 - 91,000; Full time

Benefits offered by this job

403(b) retirement plan with employer 2

Medical, dental, vision, insurance

Paid time-off with holidays

Employee Assistance Program (EAP)

Tuition program after six years

Job summary

Carleton College in Northfield, MN seeks an Employee Experience Manager to lead staff development and performance management with an equity lens. You will consult with managers, design programs, and guide onboarding to strengthen workforce capabilities and campus culture.

The role reports to the Director of Human Resources, oversees one direct report, and partners with IDE to promote inclusive leadership across College operations.

Qualifications

• Bachelor's degree in Business, Human Resources, or related field.
• 5+ years of progressive, full-time HR experience with training design and performance management.
• Experience in organizational management and employment law/compliance.
• Proven experience supporting a diverse workforce.

Responsibilities

• Design, execute, and oversee staff learning, development, and training programs.
• Create onboarding plans to ensure new-hire engagement and connectivity.
• Deliver workshops to supervisors on management best practices and inclusive leadership.
• Partner with leadership to design career pathways and internal mobility.
• Coordinate and refine performance appraisal, review, and feedback mechanisms.
• Analyze engagement data to identify trends and drive improvement.
• Develop recognition strategies to highlight staff contributions.

Skills

Staff development

Performance management

Employee engagement

Analytical skills

Interpersonal skills

Presentation skills

Compliance knowledge

Education

Bachelor's degree

Tools

Workday

Web applications

HRIS

Job description

Job Title: Employee Experience Manager Department: Human Resources Classification: Exempt Grade: 13 FTE/Working Schedule: 1.0 FTE (40 hours/week)

Position Overview

The Employee Experience Manager drives workplace excellence by leading two central priorities for the College: Staff Professional Development and Performance Management. Reporting to the Director of Human Resources, this position provides expert consultation to managers, supervisors, and campus leaders on professional development, employee growth, performance appraisal, and compliance. Applying an equity, inclusion, and community lens across all programs, the Manager helps cultivate a welcoming culture, enhance employee capabilities and experience, and optimize performance management.

Compensation

The expected starting salary range for this position is between $88,000 and $90,900. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; licensure and certifications; market factors; departmental budgets; and responsibility.

Essential Job Functions/Responsibilities

• Staff Orientation, Training & Development Design, execute, and oversee College-wide learning, professional development, and training programs.
• Establish and manage structured onboarding and ramp-up plans (30/60/90-day integration) to ensure seamless new-hire engagement and connectivity.
• Deliver training and educational workshops to supervisors on management best practices, inclusive leadership, and team development.
• Partner with leadership to design career pathways, professional growth initiatives, and internal mobility opportunities (future goal).
• Performance Management Coordinate and refine the College's performance appraisal, review, and ongoing feedback mechanisms.
• Establish benchmarks and track performance metrics to maintain high standards and operational accountability (future goal).
• Employee Engagement Analyze employee engagement data, experience surveys, stay interviews, and exit interviews to identify trends, eliminate pain points, and execute improvement plans.
• Design and execute employee recognition strategies that highlight staff contributions and support retention.
• Review, and advise on HR policies to ensure legal compliance and consistent campus-wide communication.
• Provide prompt, solutions-oriented customer service to employees regarding HR policies and workplace inquiries.

Additional Job Responsibilities

• Help maintain the Human Resource’s webpage and related materials.
• Maintain positive, collaborative working relationships with Carleton employees, vendors, and external partners.
• Assist with broader HR initiatives as assigned.

Supervision Received and Exercised

This position reports directly to the Director of Human Resources, supervises one direct report, and collaborates closely with Inclusion, Diversity, and Equity (IDE) department staff.

Education/Experience/Skills

• Required: Bachelor's degree in Business, Human Resources, or a related field (or equivalent experience).
• 5+ years of progressive, full-time professional HR experience with demonstrated experience in training design and performance management systems.
• Proven expertise in organizational management, and employment law/compliance.
• Demonstrated experience supporting and promoting a diverse workforce.
• Strong analytical, presentation, and interpersonal skills.
• Preferred: Proficiency in Workday (HRIS), Web applications, and database management.
• Prior HR leadership experience within higher education.
• Must have the ability to understand and follow written and oral work instructions, operations, safety procedures, and hazardous labels.

Note: This position description is not intended to be all-inclusive. Employees may perform other related duties to meet the ongoing needs of the organization.

Benefits

• A generous 403(b) retirement plan with a 10% employer contribution and 2% employee contribution.
• Medical, dental, vision, life and disability insurance.
• Paid time-off, including 25 annual leave days, 8 paid holidays, and extra days at the end of the calendar year to make a continuous week off before New Year’s.
• Employee Assistance Program (EAP) for all employees.
• A dependent tuition program after six years of service.

Founded in 1866, Carleton College is a private, coeducational liberal arts college of roughly 2,000 students located in the historic river town of Northfield, Minnesota. Carleton College occupies more than 1,000 scenic acres of campus, arboretum, over 100 campus buildings, and athletic fields. Located 40 miles south of Minneapolis and St. Paul, Carleton offers access to the cultural advantages of a major metropolitan area.

Carleton College is committed to providing a true liberal arts education—a curriculum that challenges our students to learn broadly and think deeply. Instead of training for one narrow career path, Carleton students develop the knowledge and skills to succeed in any walk of life.

Founded in 1866, Carleton College is a private, coeducational liberal arts college of roughly 2,000 students located in the historic river town of Northfield, Minnesota. Nationally recognized as the nation’s top college for undergraduate teaching, Carleton is known for its academic rigor, intellectual curiosity, and sense of humor. Carleton offers 33 majors and 38 minors in the arts, humanities, natural sciences, mathematics, and social sciences. At Carleton, faculty and staff members work together across departments to create a seamless and supportive environment for students.

Carleton College occupies more than 1,000 scenic acres of campus, arboretum, over 100 campus buildings, and athletic fields. Located 40 miles south of Minneapolis and St. Paul, Carleton offers access to the cultural advantages of a major metropolitan area.

Carleton College prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at our Title IX at Carleton page. Carleton College is an equal opportunity educator and employer.

Carleton College does not discriminate on the basis of race, color, creed, ethnicity, religion, sex, national origin, marital status, veteran status, actual or perceived sexual orientation, gender identity and expression, status with regard to public assistance, disability, or age in providing employment or access to its educational facilities and activities.

View 'About Carleton'' Diversity Page.

Carleton College’s Annual Security and Fire Safety Report is available for review. The report includes statistics for the previous three years concerning reported crimes occurring on/near campus. The report also includes institutional policies concerning campus security. You can obtain a copy of this report by contacting Carleton College Security Services or by visiting the Security Services website.