Employee Experience Control Manager

Bloomberg; New York (NY); On-site; USD 140,000 - 200,000; Full time

Job summary

Bloomberg’s Employee Experience Control Management Team seeks an experienced Control Manager to evaluate processes, identify risks, drive remediation, and strengthen Bloomberg’s risk framework across global offices and remote environments.

You’ll partner with Employee Experience teams, design controls, test their effectiveness, and deliver clear risk-based reporting to senior leadership while navigating fast-paced, high-impact settings.

Qualifications

• 8+ years in risk management, audit, internal controls, or related function.
• Bachelor's degree or higher in Finance, Economics, Information Systems, or related.
• Experience in first or second line of defense.
• Strong knowledge of risk management frameworks, IT general controls, and operational risk.
• Experience using GRC tools to manage risk and control taxonomies, risk events, issues, and workflows.
• Strong analytical, research, problem-solving, and judgment skills.
• Ability to synthesize complex information into actionable insights.
• Excellent stakeholder management, influencing, communication, and presentation skills.
• Track record of improving processes, documentation, and control practices.
• Ability to operate independently in ambiguous, high-impact environments.

Responsibilities

• Partner with Employee Experience teams to identify, assess, and mitigate operational, technology, and process risks.
• Design and refine controls through risk and control libraries, process mapping, and control enhancement activities.
• Evaluate the design and operating effectiveness of controls, including test planning, fieldwork, stakeholder management, and reporting.
• Challenge and oversee risk responses, issue remediation, risk acceptance, and closure tracking.
• Strengthen policies, procedures, documentation, and control practices through continuous improvement.
• Collaborate across lines of defense on governance, compliance risk assessments, internal controls, and assurance activities.
• Deliver clear, risk-based reporting to senior management on control trends, emerging risks, remediation priorities, and risk maturity.

Skills

Risk management

Audit

Internal controls

Stakeholder management

Communication

Analytical thinking

Education

Bachelor's degree in Finance/Economics/Info Systems

Tools

GRC tools

Job description

The energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast - while keeping up the quality and accuracy we're known for. It's what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. We bring out the best in each other through collaboration. Through our countless volunteer projects, we also help network with the communities around us, too. You can do amazing work here. Work you couldn't do anywhere else. It's up to you to make it happen.

What’s the role?

Bloomberg’s pace is fast, our standards are high, and our ability to manage risk is a key strength. As expectations from regulators, clients, and stakeholders continue to evolve, strong controls are essential to how we operate and grow.

The Employee Experience Control Management Team identifies, assesses, and manages risks across Bloomberg’s Employee Experience function. This includes the systems, tools, processes, and technologies that help our employees work securely, productively, and seamlessly across global offices and remote environments.

As Employee Experience Control Manager, you will evaluate operational processes, identify key risks and control gaps, drive remediation, and strengthen the overall control environment. You will act as a trusted advisor to Employee Experience stakeholders and play a central role in advancing Bloomberg’s Risk Framework.

We’ll trust you to:

• Partner with Employee Experience teams to identify, assess, and mitigate operational, technology, and process risks
• Design and refine controls through risk and control libraries, process mapping, and control enhancement activities
• Evaluate the design and operating effectiveness of controls, including test planning, fieldwork, stakeholder management, and reporting
• Challenge and oversee risk responses, issue remediation, risk acceptance, and closure tracking
• Strengthen policies, procedures, documentation, and control practices through continuous improvement
• Collaborate across lines of defense on governance, compliance risk assessments, internal controls, and assurance activities
• Deliver clear, risk-based reporting to senior management on control trends, emerging risks, remediation priorities, and risk maturity

You’ll need to have:

• 8+ years of experience in risk management, audit, internal controls, or a related control function
• Bachelor’s degree or higher in Finance, Economics, Information Systems, or a related discipline
• Experience working in a first or second line of defense role
• Strong knowledge of risk management frameworks, including RCSA, internal controls design, IT general controls, and operational risk
• Experience using GRC tools to manage risk and control taxonomies, risk events, issues, and workflows
• Strong analytical, research, problem-solving, and judgment skills
• Ability to synthesize complex information into actionable insights
• Excellent stakeholder management, influencing, communication, and presentation skills
• Track record of improving processes, documentation, and control practices
• Ability to operate independently in ambiguous, high-impact environments

We'd love to see:

• A proactive, collaborative, and solutions-oriented mindset
• Strong time management and ability to deliver against deadlines
• Comfort working in a fast-paced, highly visible role
• Enthusiasm for improving the employee experience while strengthening risk and control discipline

At Bloomberg, you'll have the opportunity to go above and beyond and take risks. You'll be a part of an organization that is entering new markets, launching new ventures, and pushing boundaries. Our ever-expanding array of technology, data, news, and media services champions innovation and empowers clients -- and offers nearly limitless opportunities for career growth.